Recalls, Clinical Reminders & Results
Send patients secure mobile notifications. Recalls are organised and secure.
- How do I action my Recalls/Clinical Reminders? (Action checklist)
- How to edit a Recall Letter Template
- How can I see why a recall could not send via SMS/Push Notification or Email?
- How can I see who at my practice manually actioned a recall?
- How do I include emails in my recall sequence
- How to communicate with patients who have had their personal information removed from HotDoc?
- Does HotDoc sync recalls for practitioners who have been archived?
- How to display practitioner comments in a patients result message and in the HotDoc Dashboard
- How to edit 'Results: No action' template settings
- What doctors need to do in Best Practice to send No Action Results
- Why didn't a patient receive a No Action Results message?
- How do I filter my Recalls or Results for a specific Practice?
- Can I send Recalls and Results on public holidays?
- How do I link an upcoming appointment to a Recall
- Why are my results not syncing?
- What does Invalid State mean?
- What is HotDoc Recalls?
- How do I find previously generated Recall letters?
- What is a Sequence?
- How do I delay a Recall sending until its due date?
- How to add, edit and remove Recall Templates
- Can I stop an SMS Recall from going out?
- How can I make a Recall or Result send automatically?
- How do I check a patient's upcoming appointment details within a recall?
- How can I filter my Recalls Activity?
- How to pause your Recall Templates
- What does each Recall status mean?
- How do I remove a reason from a Template Group?
- How to assign or remove Recall Reasons from a Template
- How do Results Templates and Sequences work?