Recalls, Clinical Reminders & Results
Send patients secure mobile notifications. Recalls are organised and secure.
- How to pause your Recall Templates
- How do Results Templates and Sequences work?
- What does each Recall status mean?
- How do I remove a reason from a Template Group?
- How to assign or remove Recall Reasons from a Template
- How to link your recalls to Practitioners in HotDoc
- Is a copy of the recall letter saved in the patient's medical record?
- How do I download and print Recall letters?
- Why are Recalls that have been resolved or given still showing in the Dashboard?
- Results Training Video
- How to set up Correspondence or Documents Sync for HotDoc Results
- What is HotDoc Results?
- How does HotDoc sync results?
- What does the patient see when they receive a Recalls notification?
- How do I batch action multiple Recalls?
- How to use the Recalls 'To Call' Stage
- Pause on Booking for HotDoc Recalls
- How do I search for a specific Recall?
- How do I restart a recall sequence?
- How to change 'Pap Smear' recall template to 'Cervical Screening'
- How do I pause a recall from sending when a patient has an upcoming appointment?
- What happens to a recall if a patient has a missing or invalid contact method?
- Can I change the days/times that recalls send to patients?
- Can a patient call the practice via the Recall message?
- Can patients opt out of recall SMS notifications?
- Can patients book online via their Recall message?
- How can I stop Recalls from sending to an age group?