Submit a clinic support request

Having trouble with HotDoc? Our support team is here to help. Fill out an enquiry and one of our experts will get back to you within 1 business day.

Are you a patient?

Please submit your request through our Patient Help Centre.

HotDoc is proud to be a hybrid workplace so some of our support staff may be situated interstate or overseas. If you need to share any data with our team for us to resolve your query today, please ensure you have the authority to do so.

Support Hours:
  • Monday to Thursday 8:45am – 5:30pm AEST
  • Friday 9am-5pm AEST
*Operation hours subject to change on Victorian Public Holidays

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