How do I find previously generated Recall letters? – HotDoc Support

Question

I generated Recall letters in the past and I need to print them again. How do I find them?

Solution

There may be times when you would like to find individual letters, or a batch of letters that have been generated previously via the HotDoc Dashboard. You may wish to re-print these, or simply re-download the pdf file. To locate these letters , please follow the steps below.

Log in to your HotDoc Dashboard and navigate to Recalls > Clinical Reminders or Results > All:
Select the Status filter and check the box next to Done - Letter downloaded and sent:
You will then see in the Attempts column the number of letters that have been previously generated underneath the page icon. Click on a patient's name to open the recall:
HotDoc remembers all letters generated within the batch that it was last created. To view a whole batch of Recall letters, select a patient's name within the batch to expand the Recall details and select Download PDF:
The letters should open in a new tab in your internet browser. Scroll down to the specific letter you want, or reprint the whole batch:

Log in to your HotDoc Dashboard and navigate to Recalls > Activity > All:
Select the Status filter and check the box next to Done - Letter downloaded and sent:
You will then see in the Attempts column the number of letters that have been previously generated underneath the page icon. Click on a patient's name to open the recall:
HotDoc remembers all letters generated within the batch that it was last created. To view a whole batch of Recall letters, select a patient's name within the batch to expand the Recall details and select Download PDF:
The letters should open in a new tab in your internet browser.
Scroll down to the specific letter you want, or reprint the whole batch: