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  3. Online Bookings

Online Bookings

Patients can book online 24/7 from anywhere. Reduce clinic workload.

  • How to add or edit a Practitioner
  • How to customise your practitioner's online availability
  • How to block a practitioner's availability using 'Hide Sessions'
  • How to manage different fees for weekday and weekend appointments
  • How do I turn on/off the 'Book online' button on my 'Google My Business' profile?
  • How to edit your Practice Profile information
  • How do I remove a practitioner from my online bookings page?
  • How to change the display order of your Practitioners
  • How can I stop 'new patient' bookings?
  • How do I link or unlink an appointment type?
  • How can I enable 'On the day' appointments to appear online for booking?
  • How to use the 'Areas of Interest' field in the Practitioner Profile
  • How do I customise my flu vaccine appointment availability?
  • How to create, edit and delete Custom Appointment Type Sessions
  • How to configure a practitioner to accept bookings from their existing patients only
  • How to create, edit and delete Exclusive Sessions in the Availability Calendar
  • Why are Online Bookings and Recall notes not showing as created by HotDoc in my book?
  • Why is my practitioner not showing in the availability calendar?
  • How to use the Availability Calendar
  • How to book a patient appointment using the North Coast Health Connect Triage Program
  • How do I disable the Place in Queue feature?
  • My services aren't syncing to HotDoc as they appear in Nookal. How do I fix this?
  • Why are todays available slots not showing as bookable on our Bookings Page?
  • How can I update our Google My Business “Appointments” Provider?
  • How to make a booking on behalf of a patient using Call Centre Bookings
  • How can I remove a supporting practitioner from a tandem appointment?
  • Will patients receive an confirmation email for appointments booked directly through the practice?
  • How can I recall patients back for a third dose or booster appointment?
  • How do I check my COVID-19 Vaccinations are setup correctly?
  • Why did this patient come in for an appointment when they are not in the book?
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© 2023 HotDoc Online Pty Ltd

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