Online Bookings
Patients can book online 24/7 from anywhere. Reduce clinic workload.
- How to add or edit a Practitioner
- How to customise your practitioner's online availability
- How to block a practitioner's availability using 'Hide Sessions'
- How to manage different fees for weekday and weekend appointments
- How to edit your Practice Profile information
- How do I remove a practitioner from my online bookings page?
- How to change the display order of your Practitioners
- How can I stop 'new patient' bookings?
- How do I link or unlink an appointment type?
- How can I enable 'On the day' appointments to appear online for booking?
- How to use the 'Areas of Interest' field in the Practitioner Profile
- How do I customise my flu vaccine appointment availability?
- How to create, edit and delete Custom Appointment Type Sessions
- How to configure a practitioner to accept bookings from their existing patients only
- How to create, edit and delete Exclusive Sessions in the Availability Calendar
- Why are Online Bookings and Recall notes not showing as created by HotDoc in my book?
- Why is my practitioner not showing in the availability calendar?
- How to use the Availability Calendar
- How to book a patient appointment using the North Coast Health Connect Triage Program
- How do I disable the Place in Queue feature?
- My services aren't syncing to HotDoc as they appear in Nookal. How do I fix this?
- Why are todays available slots not showing as bookable on our Bookings Page?
- How can I update our Google My Business “Appointments” Provider?
- How to make a booking on behalf of a patient using Call Centre Bookings
- How can I remove a supporting practitioner from a tandem appointment?
- Will patients receive an confirmation email for appointments booked directly through the practice?
- How can I recall patients back for a third dose or booster appointment?
- How do I check my COVID-19 Vaccinations are setup correctly?
- Why did this patient come in for an appointment when they are not in the book?
- How can I prevent new patients from calling the practice?