Question

What should I enter in a practitioners 'Areas of interest?' 

Solution

In the Practitioner profile section, under Bookings > Practitioner Setup you can add 'Areas of Interest' for each practitioner. Below are some guidelines for how you should use this section:

• How to use 'Areas of Interest' effectively
• What is the purpose of adding 'Areas of interest' to a Practitioner Profile?
• Guidelines: What to Avoid in 'Areas of Interest'

How to use 'Areas of Interest' effectively 

Areas of Interest on the Practitioner Profile can be accessed under Bookings > Practitioner Setup for each practitioner, and represent symptoms, conditions, and areas where the practitioner has a special interest or knowledge in diagnosing, treating or managing. This is separate from a practitioners specialty or qualification but may be related.

Some guidelines for how you should use this areas are:

• Symptoms, conditions, and treatment methods
• Short or full names of illnesses and conditions
• Specific or broad categories (e.g., 'period pain', 'women’s health', 'general practice')

In this example, Dr Alex Alexis has included 'General Practice' as their areas of interest. 

What is the purpose of adding 'Areas of interest' to a Practitioner Profile?

Currently, this information will appear under the Practitioner Profile under the practitioner statement on your booking page, and allows patients to understand if a practitioner has experience or an interest in treating their condition.

In the future, we will enhance HotDoc search function to enable patients to filter by and select a practitioner based upon their areas of interest. 

Example of Dr Alex Alexis areas of interest on their practice profile. 

Guidelines: What to Avoid in 'Areas of Interest'

When adding areas of interest, please follow these guidelines to maintain consistency and clarity across practitioner profiles. We may make minor changes to a practitioners areas of interest if they include any of the following to ensure that each entry meets our guidelines.

If practitioners current areas of interest include any of the following, we recommend revising them. 

• Spelling Errors: Ensure all entries are free of spelling mistakes.
  
  

• Formatting: Avoid incorrect or incompatible formatting, such as unstructured bullet points.
  
  

• Full Sentences: Use concise terms or phrases instead of complete sentences.
  
  

• Acronyms: Try to avoid using acronyms that your patients may not be familiar with.
  
  

• Multiple Special Interests in One Record: List each special interest as a separate entry (e.g., "headaches," "period pain," and "ulcers" should be individual items).
  
  

• Information for Other Profile Sections: Avoid including details that belong in other sections, such as languages spoken, available hours, clinic information, professional summary, or personal attributes.