Question

I want to add a pop up message to my appointment types so that it appears as soon as the patient clicks this. How can I do this? 

Example of message appearing as soon as appointment type is selected

Solution

You can add alert messages and terms and conditions in the appointment types section of your HotDoc Dashboard. This may be helpful if you want to add:

• Billing information for individual practitioners or entire practice: Eg. If your practice is moving to mixed billing, advise around changes in fees, etc.)
• Appointment & patient advice: Eg. Bring a referral, your medicare card, specific arrival times for appt types etc

Please see below for how to do this for your practice or individual practitioner appointment types:

• How to add a message to your appointment types, practice wide
• How to add a message to your appointment types for individual practitioner requirements 

How to add a message to your appointment types, practice wide 

1. Log in to your HotDoc Dashboard. 
   
   
2. Go to Bookings > Appointment Types and click Edit next to the appointment type you would like to add a message to. 
   
    
   
   
3. To add a message as soon as the patient clicks the appointment type, select  Add a message to appear as soon as the appointment type is selected  and enter your message. 
   
                                                                                                                                                                           
4. If you would also like to add in any terms and conditions for the appointment, scroll down to the Templates for Practitioner Setup and type your message. 
   
   
   
   
5. Press the green Save button to save your messages. They will be effective immediately.
   

For more information on how to edit appointment types, please see our article How to add, edit or remove appointment types. 

How to add a message to your appointment types for individual practitioner requirements 

1. Log in to your HotDoc Dashboard. 
   
   
2. Go to Bookings > Practitioner Setup and click Edit next to the practitioner you would like to add the message for:
   
   
   
   
3. Scroll to the Appointments Types for 'practitioner' section and select 'Edit' next to the appointment types you'd like to add a message to:
   
   
   
   
4. In the Terms and Conditions box, enter your desired message and press Save.
   • Note: If the appointment types are enabled for new and existing patients, you can put the same message in both fields or customise this message accordingly:
     
     
     
     
5. To add a message to any other appointment types, repeat these steps!