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How to create, edit and delete Custom Appointment Type Sessions

Last updated 14 January 2025 04:15   ∙   ~ minute read
Best Practice - Medical Director (Pracsoft) - Zedmed - HotDoc Calendar 

Custom appointment type sessions allows certain appointments types to be booked online during a specific timeframe, along with other appointment types that are available to be booked online. Some examples of when to use Custom sessions are:

  • If a practitioner only accepts new patients in the afternoon, but existing patients can book anytime. 

  • If a practitioner only offers procedures on Fridays because the Nurse is available as a supporting practitioner. However, they also offer any other appointment types that day.

Custom appointment type sessions can be created from the Dashboard > Bookings > Availability, as well as from the individual Practitioner profile settings in the Dashboard.

 

   In this article

  • How to create a Custom Appointment type Session
    • From the Availability Calendar
    • From the Practitioner's Settings
  • How to edit a Custom Appointment type Session
  • How to delete a Custom Appointment type Session

 

 

How to create a Custom Appointment type Session


From the Availability Calendar:




From the Practitioner's Settings:

 

How to edit a Custom Appointment type Session

 

When editing Custom appointment type sessions, changes will affect all the days the custom session was applied to, not just the date in which the changes are being made.
 

 


These sessions can also be edited directly from the practitioner's settings.

However,  we recommend updating them directly from the Availability Calendar as this will give you visibility on all the appointment types the session has been created for, instead of having to check one by one from the practitioner's settings.

 

 

 

 

How to delete a Custom Appointment type Session

 

When deleting a Custom appointment type session, it will be automatically removed for all the days it had been applied to.
 

 

 

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  • How to create, edit and delete Exclusive Sessions in the Availability Calendar
  • How to customise your practitioner's online availability
  • How do I check that my practitioners sessions are set up correctly?
  • How do I set up a practitioner for Telehealth appointments on specific times or days?
  • How do I allow multiple bookings in one appointment slot?

Related articles

  • How to create, edit and delete Exclusive Sessions in the Availability Calendar
  • How to customise your practitioner's online availability
  • How do I check that my practitioners sessions are set up correctly?
  • How do I set up a practitioner for Telehealth appointments on specific times or days?
  • How do I allow multiple bookings in one appointment slot?
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