Managing your HotDoc Subscription
- Will I be charged the minimum monthly fee for all practices if we are using separate databases?
- Will I be charged the minimum monthly fee for all practices if we share a database?
- How do I prevent a practitioner from being charged twice?
- How do I edit or adjust my active practitioner count?
- How do I view my active practitioners?
- What determines an active practitioner for billing?
Security and Privacy
- How to view which patients have had their data removed from HotDoc for your practice?
- How to remove a patient's data from HotDoc for your practice only?
- What should I do if I've lost my recovery code for multi-factor login?
- Why isn't my one time code for multi-factor authentication accepted?
- How can I enable/disable multi-factor authentication for my account?
- Internet browser support and options for practices using HotDoc