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  1. HotDoc Support
  2. Admin and Billing
  3. Managing your HotDoc Subscription

Managing your HotDoc Subscription

  • Will I be charged the minimum monthly fee for all practices if we are using separate databases?
  • Will I be charged the minimum monthly fee for all practices if we share a database?
  • How do I prevent a practitioner from being charged twice?
  • How much does HotDoc cost?
  • How do I edit or adjust my active practitioner count?
  • How do I view my active practitioners?
  • What determines an active practitioner for billing?
  • How many users or admins can I have and do you charge for them?
  • How does HotDoc determine if a practitioner is on a Doctor rate or an Allied Health rate?
  • Does HotDoc charge for every practitioner I have at my practice?
  • How does activating a practitioner mid month affect my bill?
  • Why is my practitioner not showing on the Active Practitioner table?
  • How to view my billable new patients for HotDoc Profiles?
  • How to dispute a new patient charge for HotDoc Profiles?
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Terms of Service | Privacy Policy