Question

Why a specific practitioner not showing on the Active Practitioner table?

Solution

In the Billing > Active Practitioners section, there are some practitioners that will not appear on your Active Practitioner table:

• Nurses and Treatment rooms will not appear on this table as they are not currently considered 'Active practitioners' that add to your invoice
  
  
• Practitioners that have not had any activity synced month to date will not appear on this table e.g.
  • Practitioner has to be visible for online bookings
    
  • Practitioner has has to have sent a Reminder
  • Practitioner has to have sent a SMS Recall
    
    
• If a practitioner has been marked as a "duplicate" whereby one practitioner may have multiple appointment books (e.g. Dr Smith, Dr Smith Skin Checks)