Question

How to view which patients have had their data removed from HotDoc for your practice?

• HotDoc allows practices to remove a patient's data from HotDoc via these steps: How to remove a patient's data from HotDoc? 
• Alternatively, patients may contact HotDoc Support directly requesting for their data to be removed from HotDoc. 

Solution

To view a list of patients who have had their patient data removed from HotDoc for your practice, follow the steps below:

1. Navigate to the HotDoc Dashboard > Patients > Patient Privacy
2. The patient's First Name, Last Name and DOB will not be listed as it has been removed. Instead, you will see the Internal ID Number and the Removed At date/time stamp:
   
   
   

The Internal ID Number can be used to search for a patient directly within your Practice Management System. Complete this search directly within your Practice Management System to determine who the patient is that has been removed from HotDoc for your practice. 

To view related articles, please see:

- How to remove a patient's data from HotDoc?

- How to communicate with patients who have had their data removed from HotDoc?