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  1. HotDoc Support
  2. Admin and Billing

Managing your HotDoc Subscription

  • Will I be charged the minimum monthly fee for all practices if we are using separate databases?
  • Will I be charged the minimum monthly fee for all practices if we share a database?
  • How do I prevent a practitioner from being charged twice?
  • How much does HotDoc cost?
  • How do I edit or adjust my active practitioner count?
  • How do I view my active practitioners?
See all 14 articles

Security and Privacy

  • How to view which patients have had their data removed from HotDoc for your practice?
  • How to remove a patient's data from HotDoc for your practice only?
  • What should I do if I've lost my recovery code for multi-factor login?
  • Why isn't my one time code for multi-factor authentication accepted?
  • How can I enable/disable multi-factor authentication for my account?
  • Internet browser support and options for practices using HotDoc
See all 8 articles

Making Payment Online

  • How do I pay for an Invoice online?

Understanding your Invoice

  • How do I know which practitioners have been billed in my invoice?
  • How can I see a breakdown of my invoice?

General Admin

  • HotDoc's NPS Survey
  • How to prepare your Practice for the holiday break

Website and Marketing

  • How can I install the HotDoc Widget on my website?
  • Increase traffic to your website and HotDoc booking page
  • How can I allow patients to book from our practice's Facebook page?
  • Free version of Wordpress or other CMS websites
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Terms of Service | Privacy Policy