Payments
Information regarding HotDoc Payments
- How do I set up HotDoc payments for my appointments?
- How can I turn a practitioner on/off for Payments?
- How to collect a payment for a patient's appointment
- Payments - The Patient Journey
- How to exempt a patient from adding a payment method for their appointment
- How do I enable payment pre-authorisation settings for my appointment types?
- How to enable Debt Prevention (automatic invoice collection of overdue payments)
- How to set up Patient Payments Preference for HotDoc Payments
- What do the different payment statuses in the sidebar mean?
- How we manage payment security at HotDoc
- How do I view Payments Reporting in the Dashboard?
- How do I reconcile my HotDoc payments to the receipts in my practice software?
- How do I use Payments Reporting to reconcile payouts to bank accounts?
- How do I enable Payment Automations for Best Practice (automatically collect and receipt invoice)
- How to set up Direct to Practitioner Payouts for Payments
- How to create, refund or cancel a HotDoc 'Payment Request'
- How to manage failed payments for Appointments
- Why didn't an invoice automatically receipt that has been successfully paid in HotDoc?
- What does each tab in the Payments Booking Activity mean?
- How do I cancel a request for payment without cancelling the appointment?
- Why was a patient exempt from being sent an automatic payment request for their online or practice booked appointment?
- HotDoc Payments Pre-authorisation Minimum Connection Requirements
- How do I reconcile my payments to my invoices if I pass on the processing fee to patients?
- How do I reconcile my Payments if my practice absorbs the processing fee?
- How do I generate a CSV of my Payments Report?
- How do I set up my Payments to pass the fee on to the patient?
- How should we process a patients Medicare Rebate for appointments paid for via HotDoc?
- How do I refund a HotDoc Payment for an appointment to the patient?
- Why wasn't an invoice synced to the Dashboard?
- How to set up a Payment Provider to start using HotDoc Payments and Quick Consults