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  3. Getting Started with Payments

  1. HotDoc Support
  2. Getting Started
  3. Getting Started with Payments
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How can I turn a practitioner on/off for Payments?

Last updated 28 January 2025 01:49   ∙   ~ minute read
Best Practice - Medical Director (Pracsoft) - Zedmed


Question

How can I turn a practitioner on/off from receiving payments for appointments via HotDoc? 

Solution

If your practice is enabled to take payments for bookings but you wish to turn a practitioner off, you can do this in your Dashboard by toggling them ON/OFF in the Payments > Payments Setup > Practitioner Setup under the Payments for Bookings column. 

Please note: 

  • A practitioner set to ON will be enabled to receive payments for bookings (this is the default).
  • A practitioner set to OFF will not be enabled to receive payments for bookings.

If you're not wanting to exempt a practitioner but instead want to ensure payments are directly paid out to a practitioner account.

Please see, How to set up Direct to Practitioner Payouts for Payments

 

To adjust a practitioners payment settings, Please watch the video or follow the steps below:

 

  1. In your Dashboard go to Payments > Payments Setup > Practitioner Setup.

    Getting Started Step 7.png

  2. Under the Payments for Bookings column, edit the toggle ON/OFF next to the practitioner to enable/disable their payments via HotDoc for appointments. Your changes will save upon changing this.

    Screenshot 2024-12-09 at 10.41.45 am.png

 

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