At HotDoc we care about security and privacy. This article explains how we manage payment security and has further information and links below regarding the third party financial organisations and providers we use. Please view the resources below, and use this information if a patient has payment security enquires.
|
In this article |
HotDoc Payment Security
We use financial organisations Stripe, Pin Payments and Spreedly that we embed into our HotDoc platform to process payments on behalf of your practice. These organisations are all Payment Card Industry - Data Security Standards (PCI-DSS) Level 1 certified, which is the highest compliance level. As a result, the patient's card details, expiry, CVV codes and data are secure and will never be visible or stored with HotDoc or your practice.
For more information about how we and the financial providers process payments once a patient adds their card details, please view our patient articles below.
To see how our financial providers handle security and privacy, please view the links below:
- Stripe Security / Stripe Privacy
- Pin Payments Security / Pin Payments Privacy
- Spreedly Security / Spreedly Privacy
For more information on PCI-DSS compliance, please view the page below:
- https://stripe.com/au/guides/pci-compliance
- https://pinpayments.com/support/developers/pci-compliance
You can also read more about how HotDoc handles personal information in our privacy policy:
|
HotDoc is committed to maintaining best practices for ensuring security, availability and confidentiality. For more information and to view our FAQ's please visit our website. For any additional security or privacy questions, please click the green Support button below. |