Routine Requests
Routine Requests is online healthcare from your regular doctor, powered by HotDoc. Patient requests like online repeat scripts or medical certificates are sent directly to your doctor, saving your team time on admin and reduced phone calls.
- I want to set up Automatic Invoicing for Routine Requests, why can't I see the setting in my dashboard?
- How are Routine Requests response times calculated on our practice's booking page?
- Why is Automatic Invoicing for Routine Requests not available for one or more of my Practitioners?
- How do I set up terms and conditions for Routine Requests?
- How do I set up or edit Routine Request types?
- How do practitioners action Routine Requests in the HotDoc Sidebar?
- How do I reassign a Routine Request to another practitioner?
- How to set up or edit your Routine Requests settings in the Dashboard
- How to copy a patient's Routine Request details in the Sidebar
- How to set up practitioner accounts to use Routine Requests
- How to enable automatic invoicing for Routine Requests
- How do I disable Routine Requests temporarily?
- How to view Routine Requests in the HotDoc Dashboard
- How to manage Repeat Requests Promotion Settings and Notifications
- How to refund a patient's Routine Request?
- How to manage failed Repeat Requests payments
- HotDoc Routine Requests - The Patient Journey
- What is HotDoc Routine Requests?