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Getting Started with Flu Vaccinations

Last updated 17 March 2025 02:24   ∙   ~ minute read
Best Practice - Medical Director (Pracsoft) - Zedmed

 

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HotDoc Academy course available: Flu Vaccine Preparation for Practice Managers
Click here
to view this as a course on HotDoc Academy

 

This guide will take you through the essentials of setting up Flu Vaccinations, including:

  • Setup required in your practice management software (PMS)
  • Setup required in your HotDoc Dashboard
  • Completing the guided Flu Vaccine setup, and features such as:
    • consent forms, pre-appointment information, tandem appointments and multiple bookings
  • How to enable your flu appointments online for bookings

If you are doing this for the first time, you will be required to complete all sections below. Got a question? View our Flu Vaccine FAQs for more information.

 

   In this article

  • Step 1: Create flu vaccine appointment type and practitioner in your Practice Management Software (PMS)
  • Step 2: Complete appointment type setup in 'Vaccinations' section of the HotDoc Dashboard
  • Step 3: Helpful resources and Support Articles 

 

Step 1: Download our Flu Kit to set up your flu appointment types and practitioners

This step is essential to complete in your practice management software and HotDoc before completing the flu vaccinations setup in your HotDoc Dashboard. 

 

  1. Go to our website here and click on your respective practice management software to download your kit. 

  2. Open the 'Flu Kit '[PMS name] Guides' file, and complete each step to set up flu vaccine appointment types and a practitioner (if applicable) in your PMS, as well as in HotDoc. 
    • For more details on how to add a new appointment type in HotDoc, please see How to add, edit or remove appointment types  
    • For more details on how to add a new practitioner, please see How to add or edit a Practitioner

  3. Once you have completed these steps, you're ready to complete the setup in the Vaccinations > Flu section of the Dashboard!

 

Step 2: Complete appointment type setup in 'Vaccinations' section of the HotDoc Dashboard

This step is essential to ensure your appointment types include all the flu vaccine features such as pre and post appointment information emails, consent forms, appointment reminders and stock management.

 

  1. In your HotDoc Dashboard, go to Vaccinations > Flu

    Screen_Shot_2022-03-01_at_5.25.28_pm.png

  2. Select the green Set up your Flu Vaccine Appt button 

    Screen_Shot_2022-03-01_at_5.24.14_pm.png

  3. Ensure you have completed each step in the checklist as outlined, and select 'Yes, I'm Done' for each item:

    Screen_Shot_2022-03-15_at_3.28.27_pm.png

  4. Once you've completed the list, click Get Started to begin the guided setup:

    checklist-_get_started_annotation_copy.png

  5. Follow the instructions in each of the guided steps. This will allow you to enable the following features:
    • Consent form
    • Appointment reminders with the word 'Flu Vax' 
    • Pre-appointment communication settings 
    • Tandem appointments for flu appointment types
    • Multiple bookings settings 
    • Add an additional flu vaccine appointment type to include these settings
      • eg. 'Flu Vaccine' and 'Flu Vaccine 65+', this setup will allow you to set up each appointment type. 

  6. Once completed, you will see your appointment types set up like below. For more details on each field and how to set appointment limits, please see How does the vaccine stock management feature work? and How do I add appointment limits to manage my COVID-19 or Flu vaccine stock?

    Screen_Shot_2022-03-02_at_5.39.33_pm.png

  7. If you have no practitioners enabled for this appointment type, click the Edit button under HotDoc Bookable Appointment, and select your practitioners in the appointment type settings. 

    Screen_Shot_2022-03-02_at_5.32.57_pm.png

  8. Once you're ready to start taking online bookings, change the Online Appointments toggle to ON. Patients can start booking immediately!

    Screen_Shot_2022-03-09_at_1.04.54_pm.png

Step 3: Helpful resources and Support Articles 

Congratulations! You have now completed the Flu Vaccine set up and should have enabled all the Flu Vaccine settings. 

  • Do you have a question? See if it's been answered in the Flu Vaccine FAQs!

  • Want to promote your flu clinic? See How do I send a broadcast message to patients to inform them about flu vaccines? and also How can I activate or deactivate a HotDoc Inform Promotion?

  • To see the ways in which a patient will receive their appointment reminder, pre-appointment information and consent form please see What communications do patients receive for a Flu or COVID-19 vaccine appointment?

  • Want to offer flu vaccine appointments in specific session times? See How do I customise my flu vaccine appointment availability?

  • For an overview of the vaccinations page once you have completed the set up, see How does the vaccine stock management feature work?

  • To see how to set appointment limits for your stock levels, see How do I add appointment limits to manage my COVID-19 or Flu vaccine stock?

  • If you would like to edit or remove your stock limits, please see How do I remove existing stock limits for COVID-19 Vaccines?

  • If patients who don't have a vaccine appointment receive a vaccine consent form or reminder you can solve this in your Dashboard using the steps in this guide:  Why are patients receiving a vaccine consent form or reminder for a non-vaccine appointment?

 

 

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