Some HotDoc Walk-Ins settings are also easily accessible from the Sidebar. This allows reception staff to control walk-in availability for the practice during the day, even if they don't have access to the HotDoc Dashboard.

Checking availability settings

1. To access these settings, click MENU in the HotDoc Sidebar, then click Walk-Ins Settings.
    
2. From here, you can activate or deactivate walk-ins, or do the same for the Next Available Practitioner settings.

The Sidebar can only toggle these settings on or off. To allocate a practitioner to the Next Available Practitioner settings, you will need to log in to the Dashboard and follow the instructions here.

Practitioner availability status

These settings are to manage individual practitioners and their availability. Each practitioner setting is colour-coded depending on their current availability:

• Green means the practitioner is currently available for walk-in bookings made via the kiosk.
• Orange means the practitioner is currently unavailable for walk-in bookings via the kiosk because they have been manually set this way via the HotDoc Sidebar.
• Grey means the practitioner is not currently scheduled to be available.

A practitioner can have one of three availability statuses:

1. Scheduled – the practitioner's availability depends on their schedule.
    
2. Manually on – the practitioner's availability was overridden to Available until tomorrow via the HotDoc Sidebar. This will make the practitioner available for walk-ins until the next day.
    
3. Manually off – the practitioner's availability was overridden to Unavailable until reverted via the HotDoc Sidebar. This means the practitioner will not be available for walk-ins until they have been reverted in the same way.

The image to the right shows these statuses in action. Dr Frederick Findacure was initially green, indicating he is available for walk-in bookings. To change his status, the user clicks Manage and makes him unavailable. This changes his status to orange and switches him manually off for walk-in bookings via the kiosk.   Dr Ivor Cure was initially grey, either because no active sessions have been set up for him in the practice's software, or because his availability has been hidden through the walk-in settings in the HotDoc Dashboard. To override this, the user clicks Manage, then makes him available for walk-ins until tomorrow. His status then turns green, switching him manually on.   Nadine Nurse was initially manually off, as indicated by her orange status. The user can then override this by clicking Manage, then reverting Nadine's schedule to whatever has been set in the practice's software. This changes Nadine's status to green, switching her back to scheduled.