Question

How do I customise my practitioners availability to limit or restrict our flu vaccine appointments to only be booked during specific times or days? 

Solution 

In the HotDoc Dashboard under Bookings > Availability, you can view your practitioners online availability and customise your practitioners sessions to limit or restrict your flu vaccine appointment types to be booked during specific session times or days. 

This can be done by using our custom appointment type sessions and exclusive sessions features. 

Here are a few examples of how to use these depending on your practitioners flu vaccine availability: 

• You have a practitioner who only accepts Flu vaccines bookings on Wednesday afternoon, along with all other appointment types.

  • In this instance, you would set up a custom appointment type session for this practitioner for your flu vaccine appointment types during this time. 
    
    

  • As a result, patients will only be able to book Flu vaccine on Wednesday afternoons. Other appointment types will also be available for booking during this time and any other session time. 
    
    

  • Please see How to create, edit and delete Custom Appointment Type Sessions to set this up. 
    
    

    
    
    

• You have a practitioner who exclusively accepts Flu vaccine bookings on a Wednesday afternoon, excluding all other appointment types from being booked at this time.

  • In this instance, you would set up an exclusive session during this time for the practitioner for your flu vaccine appointment types. 

     

  • As a result, patients can only book flu vaccine appointments on a Wednesday afternoon and no other appointment types will be bookable in this time. However, patients will still be able to book flu vaccine appointments and other appointment types on every other day. 
    
    
  • Please see How to create, edit and delete Exclusive Sessions in the Availability Calendar to set this up. 
    
    
    
    
• You have a practitioner who only wants to exclusively accept Flu vaccine bookings on a Wednesday afternoon, and exclude all other appointment types. They also want to ensure flu vaccines aren’t bookable on any other day during the week.
  
  • In this instance, you would set up an exclusive session and a custom appointment type session for the practitioner for the same flu vaccine appointment types during the same time.
    
    
  • As a result, patients can only book flu vaccine appointments on a Wednesday afternoon and no other appointment types will be bookable in this time. However, patients can book other appointment types on every other day, but not flu vaccine appointments.  
    
    
  • You can use the instructions to set up an exclusive sessions & custom appointment type session, ensuring you set them up for the same session times like below: