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HotDoc Appointment Calendar FAQs

Last updated 05 April 2022 08:05   ∙   ~ minute read
Dental4Windows - HotDoc Calendar
  • Can I print my appointment calendar?
  • How do I change the colour of the appointment tiles to reflect the appointment status?
  • Can I change the entire appointment tile to match my appointment colours? 
  • Can I add a once off availability into the Calendar?
  • How do I search for a patient's next or last appointment?
  • Can I search for patient details in HotDoc?
  • Can I change the Calendar to a week view?
  • Can I hide or change the order of Practitioner columns in the Calendar?
  • Can I extend the time of an appointment after it's made?
  • How can I set up lunch breaks?

 

Can I print my appointment calendar?

Yes! In the Calendar section of the Dashboard, click Settings > Print Calendar button, then finalise by clicking Print to send this to your printer. 

Screen_Shot_2021-08-18_at_12.17.23_pm.png print_calendar.png Screen_Shot_2021-08-18_at_12.14.14_pm.png
Click on images to enlarge

 

How do I change the colour of the appointment tiles to reflect the appointment status?

To change the colour of an appointment tile please see Managing arrival statuses for step-by-step instructions on how to do this. 

 

Can I change the entire appointment tile to match my appointment colours? 

Not at the moment. You can only add a line of colour to each appointment type. To do this, go to Bookings > Appointment Types > Edit next to an appointment type and select a colour. 

 

Can I add a once off availability into the Calendar?

Yes. In the HotDoc Calendar > click a time on the Calendar where you would like to add an availability > ensure it repeats Once Only > click Save. For more information see How to hide/remove an available time from the Appointment Calendar. 

Screen_Shot_2021-07-30_at_11.34.09_am.png

 

Can I search for patient details in HotDoc?

Yes. Please see How to search for patient details in HotDoc for a step by step guide on how to do this. 

 

How do I search for a patient's next or last appointment? 

Please see How do I view a patient's next or previous appointment? for an easy step by step guide on how to see this information. 

 

Can I change the Calendar to a week view?

Yes. You can toggle the Calendar view between weeks, days or practitioners. When viewing by the week, you will only be able to see one practitioner at a time. Please see Features of the HotDoc Calendar to see how to do this. 

 

Can I hide or change the order of Practitioner columns in the Calendar?

Yes. Please see Hide or sort order of practitioners in the Calendar for a step by step guide on how to do this. 

 

Can I extend the time of an appointment after it's made?

Yes. Please see  Edit appointment details (appointment type, date or duration) for how to do this. 

 

How can I set up lunch breaks?

We recommend setting up two individual sessions for a day, to account for a lunch break. For example, if a practitioner is working from 9am-5pm with lunch at 12pm-1pm, create two individual sessions being 9am-12pm and 1pm-5pm. Please see How to add sessions (availability) for how to customise this. 

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  • How to use the HotDoc Appointment Calendar
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  • How can I view my booking history?
  • How are online bookings inserted into a Helix Appointment Book?
  • How to update patient details in the HotDoc Calendar
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