There may be times when you would like to find individual letters, or a batch of letters that have been generated previously via the HotDoc Dashboard. You may wish to re-print these, or simply re-download the pdf file. To locate these letters , please follow the steps below.
Question
How do I find previously generated letters?
Solution
There may be times when you would like to find letters that have been generated previously via the HotDoc Dashboard. To locate these letters , please follow the steps below.
- Login to your HotDoc Dashboard and navigate to Recalls > Clinical Reminders or Results > All:
- Select the Status filter and check the box next to Done - Letter downloaded and sent:
- You will then see in the Attempts column the number of letters that have been previously generated underneath the page icon. Click on a patient's name to open the recall:
- HotDoc remembers all letters generated within the batch that it was last created. To view a whole batch of Recall letters, select a patient's name within the batch to expand the Recall details and select Download PDF:
- The letters should open in a new tab in your internet browser. Scroll down to the specific letter you want, or reprint the whole batch:
- Login to your HotDoc Dashboard and navigate to Recalls > Activity > All:
- Select the Status filter and check the box next to Done - Letter downloaded and sent:
- You will then see in the Attempts column the number of letters that have been previously generated underneath the page icon. Click on a patient's name to open the recall:
- HotDoc remembers all letters generated within the batch that it was last created. To view a whole batch of Recall letters, select a patient's name within the batch to expand the Recall details and select Download PDF:
- The letters should open in a new tab in your internet browser. Scroll down to the specific letter you want, or reprint the whole batch:
