Logo
Sign in HotDoc Academy Submit request Remote support I'm a patient

  1. HotDoc Support
  2. Browse By Feature
  3. Recalls, Clinical Reminders & Results
  4. Recalls & Results Troubleshooting and Advice

  1. HotDoc Support
  2. Browse By Feature
  3. Recalls, Clinical Reminders & Results
  4. Recalls & Results Troubleshooting and Advice
Print Friendly and PDF   Follow

How to find previously generated letters

Last updated 23 June 2022 01:36   ∙   ~ minute read

There may be times when you would like to find individual letters, or a batch of letters that have been generated previously via the HotDoc Dashboard. You may wish to re-print these, or simply re-download the pdf file. To locate these letters , please follow the steps below. 

Question

How do I find previously generated letters?

 

Solution
There may be times when you would like to find letters that have been generated previously via the HotDoc Dashboard. To locate these letters , please follow the steps below. 

  1. Login to your HotDoc Dashboard and navigate to Recalls > Clinical Reminders or Results > All:

    Screen_Shot_2021-05-10_at_3.52.25_pm.png


  2. Select the Status filter and check the box next to Done - Letter downloaded and sent:

    Screen_Shot_2021-05-10_at_3.57.27_pm.png


  3. You will then see in the Attempts column the number of letters that have been previously generated underneath the page icon. Click on a patient's name to open the recall:

    Screen_Shot_2021-05-10_at_3.59.06_pm.png 
  4. HotDoc remembers all letters generated within the batch that it was last created. To view a whole batch of Recall letters, select a patient's name within the batch to expand the Recall details and select Download PDF:

    Screen_Shot_2020-04-21_at_3.05.34_pm.png


  5. The letters should open in a new tab in your internet browser. Scroll down to the specific letter you want, or reprint the whole batch:

    Screen_Shot_2020-04-21_at_3.23.01_pm.png


  1. Login to your HotDoc Dashboard and navigate to Recalls > Activity > All:

    Screen_Shot_2022-02-23_at_3.25.28_pm.png


  2. Select the Status filter and check the box next to Done - Letter downloaded and sent:

    Screen_Shot_2022-02-23_at_3.28.52_pm.png


  3. You will then see in the Attempts column the number of letters that have been previously generated underneath the page icon. Click on a patient's name to open the recall:

    Screen_Shot_2022-02-23_at_3.29.56_pm.png 
  4. HotDoc remembers all letters generated within the batch that it was last created. To view a whole batch of Recall letters, select a patient's name within the batch to expand the Recall details and select Download PDF:

    Screen_Shot_2022-02-23_at_3.33.25_pm.png


  5. The letters should open in a new tab in your internet browser. Scroll down to the specific letter you want, or reprint the whole batch:

    Screen_Shot_2022-02-23_at_3.53.10_pm.png

Was this article helpful?
Submit Feedback

5 out of 6 found this helpful

Related articles

  • How do I download and print Recall letters?
  • How do I action my Recalls/Clinical Reminders? (Action checklist)
  • How to add, edit and remove Recall Templates
  • Getting Started with Recalls (Clinical Reminders)
  • Where are Recall notes entered in the patient's file?

Related articles

  • How do I download and print Recall letters?
  • How do I action my Recalls/Clinical Reminders? (Action checklist)
  • How to add, edit and remove Recall Templates
  • Getting Started with Recalls (Clinical Reminders)
  • Where are Recall notes entered in the patient's file?
© 2022 HotDoc Online Pty Ltd | Terms of Service | Privacy Policy | Contact Us
© 2022 HotDoc Online Pty Ltd

Terms of Service | Privacy Policy