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  2. Recalls
  3. Troubleshooting and Advice

  1. HotDoc Support
  2. Recalls
  3. Troubleshooting and Advice
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How to find previously generated letters

Last updated 26 August 2020 02:49

There may be times when you would like to find letters that have been generated already via the HotDoc Dashboard.

To locate letters that have previously been generated, please follow the steps below: 

  1. Login to your HotDoc Dashboard and navigate to Recalls > Clinical Reminders/Results > All:

    Screen_Shot_2020-04-21_at_3.02.10_pm.png


  2. Select the Status filter and filter by Done - Letter downloaded and sent:

    Screen_Shot_2020-04-21_at_3.04.13_pm.png


  3. HotDoc remembers all letters generated within the batch that it was last created. To view a whole batch of Recall letters, select a patient's name within the batch to expand the Recall details and select Download PDF:

    Screen_Shot_2020-04-21_at_3.05.34_pm.png

  4. The letters should open in a new tab in your internet browser. Scroll down to the specific letter you want, or reprint the whole batch:

    Screen_Shot_2020-04-21_at_3.23.01_pm.png


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