How to find previously generated letters

To locate letters that have previously been generated, please follow the steps below: 

  1. Log in to your HotDoc Dashboard and navigate to Recalls > Activity.

  2. Select the "All" button at the top of the screen, then the arrow button.

  3. This will display a drop-down menu, which will allow you to filter by 'Done - Letter downloaded and sent'.

  4. To regenerate a batch of Recall letters, select one patient's name to expand the Recall details.

  5. Select the 'Download PDF' button. If the Recall was generated within a batch, they will all open in the same PDF:

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