How to find previously generated letters

To locate letters that have previously been generated, please follow the steps below: 

1. Log in to your HotDoc Dashboard and navigate to Recalls > Activity.
   
   
2. Select the "All" button at the top of the screen, then the arrow button.
   
   
3. This will display a drop-down menu, which will allow you to filter by 'Done - Letter downloaded and sent'.
   
   
4. To regenerate a batch of Recall letters, select one patient's name to expand the Recall details.
   
   
5. Select the 'Download PDF' button. If the Recall was generated within a batch, they will all open in the same PDF: