Question
I generated Recall letters in the past and I need to print them again. How do I find them?
Solution
There may be times when you would like to find individual letters, or a batch of letters that have been generated previously via the HotDoc Dashboard. You may wish to re-print these, or simply re-download the pdf file. To locate these letters , please follow the steps below.
Best Practice - Medical Director (Pracsoft) - Zedmed
Optomate
Best Practice - Medical Director (Pracsoft) - Zedmed
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Log in to your HotDoc Dashboard and navigate to Recalls > Clinical Reminders or Results > All:
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Select the Status filter and check the box next to Done - Letter downloaded and sent:
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You will then see in the Attempts column the number of letters that have been previously generated underneath the page icon. Click on a patient's name to open the recall:
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HotDoc remembers all letters generated within the batch that it was last created. To view a whole batch of Recall letters, select a patient's name within the batch to expand the Recall details and select Download PDF:
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The letters should open in a new tab in your internet browser. Scroll down to the specific letter you want, or reprint the whole batch:
Optomate
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Log in to your HotDoc Dashboard and navigate to Recalls > Activity > All:
-
Select the Status filter and check the box next to Done - Letter downloaded and sent:
-
You will then see in the Attempts column the number of letters that have been previously generated underneath the page icon. Click on a patient's name to open the recall:
-
HotDoc remembers all letters generated within the batch that it was last created. To view a whole batch of Recall letters, select a patient's name within the batch to expand the Recall details and select Download PDF:
-
The letters should open in a new tab in your internet browser.
Scroll down to the specific letter you want, or reprint the whole batch: