There may be times where you will be required to search for a patients recall in the HotDoc Dashboard. To search for or locate a specific Recall, please follow the steps below.
How to search for a patients recall
- Login to your HotDoc Dashboard and navigate to Recalls > Clinical Reminders or Results (depending on the recall) > All.
- Using the search bar on the top right corner, you can either search for a patient's name or the reason for the Recall.
- Once you locate a patient's recall, you're also able to see how many contact attempts have been made (with icons representing messages, phone calls and letters) by looking at the "Attempts" column.
You're also able to click on each row to view a complete history of contact attempts including dates and times, along with further details about each recall.
- To return to your previous screen you can clear the search by removing any text you have entered in the search field as pictured above.