Best Practice - Medical Director (Pracsoft) - Zedmed
If you would like to set up more Routine Request types, such as medical certificates, for patients to request online via your HotDoc page, or if you would like to edit the settings for your request types, please follow the instructions below.
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In this article |
How to set up new request types for Routine Requests
- Medical Certificates, Imaging and Pathology referrals do not have a specified delivery method, allowing you to send these to patients following your regular processes or however is most appropriate for your practice.
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For Repeat prescriptions, you can set up prices for each of the following delivery methods:
- Collection from the practice
- Post to the patient
- Urgent collection from the practice (within 2 business days)
- Send to a pharmacy
- SMS eScript to patient
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Email eScript to patient
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For Repeat Specialist referrals, you can set up prices for each of the following delivery methods:
- Non Urgent collection: Patient directed to collect referral from your clinic
- Electronic: Referral sent to specialist within 5 business days
- Urgent Electronic: Referral sent to specialist urgently, within 2 business days
Please see the guide below for how to set up new request types and edit your existing ones.
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To view the patient experience and the practitioner experience for all request types, please see the following articles: |