• I registered my practice for a profile by submitting a form on the HotDoc website. How long will this take? 
• How do I set up my HotDoc Profile in the HotDoc Dashboard? 
• I've completed the set-up steps in the Dashboard and submitted my profile for review, when will it go live? 
• I am a Telehealth provider, am I eligible for a HotDoc profile?
• I work for a company that has multiple practice locations, are we eligible for a HotDoc profile? 
• I forgot my password for my HotDoc Dashboard login. How do I reset this? 
• How do I edit my practice profile information?
• How do I add or edit my practitioner profiles? 
• I want to stop using HotDoc to list my practice profile, how can I do this?

I registered my practice for a profile by submitting a form on the HotDoc website. How long will this take? 

How do I set up my HotDoc Profile in the HotDoc Dashboard? 

Once you have set your password for your login credentials, you can start setting up your profile. There is a guided set-up in the HotDoc Dashboard, however you can follow the instructions in this article for extra assistance Getting Started with HotDoc Profiles.

I've completed the setup in the Dashboard and submitted my profile for review, when will it go live? 

Once you submit your profile, a member of our team will review this and if set up correctly we will email you informing you that your profile is live n HotDoc. This can take 2-3 business days. 

I am a Telehealth provider, am I eligible for a HotDoc profile?

Yes, however please get in touch with our sales team by sending an email to sales@hotdoc.com.au with your query for more information about this. 

I work for a company that has multiple practice locations, are we eligible for a HotDoc profile? 

Yes, however please get in touch with our sales team by sending an email to sales@hotdoc.com.au with your query for more information about this. 

I forgot my password for my HotDoc Dashboard login. How do I reset this? 

You can reset your password if you have access to your user account email address by following the instructions on the page How do I reset my Dashboard or Sidebar Password?

How do I edit my practice profile information?

You can edit your profile information in your Dashboard by following the instructions in this article How to edit your Practice Profile information. Select the 'HotDoc Profiles' tab within the article to see the correct steps. 

How do I add or edit my practitioner profiles? 

You can add a new practitioner or edit an existing practitioners profile by using the instructions in this article How to add or edit a Practitioner. Select the 'HotDoc Profiles' tab within the article to see the correct steps. 

I want to stop using HotDoc to list my practice profile, how can I do this?

Please  get in touch with our team by sending an email to sales@hotdoc.com.au with your query.