Question
How do I set up or edit my appointment reminder settings?
Solution
To access your appointment reminders settings, log in to your HotDoc Dashboard and navigate to Reminders > Settings. You will be able to adjust the below settings:
- How to activate Appointment Reminders
- How to enable sending Push Notifications
- How to enable or disable sending Email Reminders
- How to send appointment reminders on Friday for appointments on Monday
- How to disable reminders sending for patients of a certain age
- How to disable reminders sending for inactive patients
- How to respect opt out preferences from your clinical software? - PracSoft, Zedmed and Optomate customers only
- How to add a Custom Message
- How to edit Practitioner settings for appointment reminders
Note: If you want to edit your appointment reminder copy, you can do this in Reminders > Templates. Please see How do I edit the copy of our Appointment Reminders?
How to activate Appointment Reminders
Note: You can use this to suspend Reminders if you're experiencing any troubles that require you to manually confirm appointments instead.
How to enable sending Push Notifications
How to enable or disable sending Email Reminders
How to send appointment reminders on Friday for appointments on Monday
How to disable reminders sending for patients of a certain age?
How to disable reminders sending for inactive patients?
How to respect opt out preferences from your clinical software
PracSoft, Zedmed and Optomate customers only
You can respect Reminders consent in patient files by following the Patients > Settings link. To learn more head to: How to respect patient opt out preferences from your clinical software
How to add a Custom Message
To add a Custom Message, please see How do I add more information to my appointment reminders?
How to edit Practitioner settings for appointment reminders
If you would like to enable and disable practitioners for your appointment reminders, please follow the steps in this guide: How do I enable or disable Reminders for a practitioner?