Question
How can I edit the copy and settings of my Custom Reminders in the HotDoc Dashboard?
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By default, your Dashboard will come with access to Standard & Early Reminder Templates. If your practice has access to Custom Reminder Templates they will be visible in your Dashboard under the Customer Reminder tab. Users can not create new Custom Templates in your Dashboard, however, you can edit existing templates that have been set up for your practice. |
Solution
If your practice has access to Custom Reminder Templates, you can edit the SMS Message, adjust active practitioners and customise the appointment type or cancellation settings.
Click on the relevant link below and follow the step-by-step guide:
- How to edit the SMS Message?
- How to adjust the active practitioners?
- How to edit the appointment types assigned to a custom reminder?
- How to adjust the cancellation settings for the custom reminder?
- How to enable/disable a custom reminder template?
How to edit the SMS Message?
How to adjust the active practitioners?
How to edit the appointment types assigned to a custom reminder?
How to edit the appointment types that can be cancelled via the custom reminder?
How to enable/disable a custom reminder template?