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  3. Broadcasts
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How do I reuse a Broadcast message?

Last updated 24 September 2026 01:43   ∙   ~ minute read
Best Practice – Medical Director (Pracsoft) – Zedmed – Optomate – Dental4Windows – HotDoc Calendar

Question

How do I reuse a broadcast that has previously been created for my practice?

 

Solution

HotDoc Broadcast saves your previously sent messages so you can view and reuse them without having to create a new broadcast.

Follow the steps below to reuse a broadcast that has already been created:

  1. Log in to your HotDoc Dashboard, navigate to Broadcast > Broadcast History, then click the Reuse button next to the broadcast you want to reuse.

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  2. Double-check the details of the SMS message and the target audience (or upload your .CSV file if you aren't using target audience filters).

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  3. Click the Next step button in the bottom right corner.

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  4. Review the details of your broadcast one final time and click Send Broadcast when you're ready to send.

    Screen_Shot_2021-11-04_at_1.23.28_pm.png
     
  5. A confirmation message will appear showing the total number of patients who will receive the message and the estimated cost.
    • If everything is correct, click the Send Broadcast to # patients button and HotDoc will start sending the SMS.
    • If you're not ready to send, click Cancel.

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  • How to create and send a SMS to patients using Broadcasts
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  • Can I see which patients did not receive a broadcast?
  • How can I create a Broadcast that complies with Anti-Spam legislation?
  • How do I send a broadcast message to patients to inform them about flu vaccines?
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