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How to Configure Genie for HotDoc

Last updated 01 September 2023 01:12   ∙   ~ minute read
Genie

This article will go through the process of configuring your Genie Appointment Book so that your patients can successfully book appointments online at your practice.

  • Allow patients to book appointments via the HotDoc website or app
  • Appointments seamlessly integrate into the Genie Appointment Book
  • Free up time in your day, allowing you to deliver exceptional patient care

If you have any questions regarding HotDoc configuration, or you would like to register your interest for this product, please visit the Genie Website.

 

  

   In this article

  • How to update your Genie Software
  • How to enable Specialist Bookings in Genie
  • How to configure your Appointment Book.

 

How to update your Genie Software

In order to successfully utilise this new product, you will need to be on the latest version of Genie. Please follow Genie's article on updating software as well as their Downloads page.

 

How to enable Specialist Bookings in Genie

Once your software is up to date, you must enable Specialist Bookings in the Advanced Extras section of your Genie software.

  1. Click Advanced Extras within your Genie Appointment book:

    asdf.png

  2. If you are currently using Genie's Online Patient Registration, click the cog icon:
    asdfasdf.png

  3. Click the Disabled button to enable Specialist Bookings in Genie:
    Genie Disabled Setting.png

  

How to configure your Appointment Book

In order for appointments to sync automatically into your Genie Appointment Book, you will need to ensure the following two steps have been completed.

Make your appointments available online

  1. In the Appointment Book, navigate up to the Type drop down and click Modify:
    Genie Modify.png


  2. Choose which appointment type/s you wish to be visible to patients on the HotDoc system, tick Make Available Online checkbox, and OK to save:
    Genie Make Available Online.png


  3. To create a new appointment type click the Add type button:
    Genie Add Type.png

Set up your appointment schedule

Once your appointment types are checked as available online, you can schedule them in your Appointment Book at a time convenient to your doctors.

  1. Follow these Genie guides to set up as either Appointment Schedules or Non-patient Appointment Types:
    Genie Appointment Schedules.png


  2. View or hide the appointments and schedule by toggling these two icons:
    Genie View Hide Icons.png

Next Steps

After you have configured your Genie software, you can begin to set up your HotDoc Dashboard and Sidebar so you are ready for patients to book appointments online. Please see the following articles:

  • Getting Started with Online Bookings
  • How to download the HotDoc Sidebar
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