You can access a full history of your Draft, Sending and Complete Broadcasts in your Dashboard, by going to Broadcast > Broadcast History. Please follow the instructions in this article to see how to view this and how you can reuse an existing broadcast message. 

How to view Broadcast History

1. Log in to your Dashboard. 
   
   
2. Go to Broadcast > Broadcast History:
   
   
   
   
3. Here you can see:
   • Start date: The date that the Broadcast was sent. If the Broadcast has not been sent and saved as a draft, this will show a dash (-).
   • Name: The internal name of the Broadcast.
   • Recipient: Broadcast recipients. Note that this will only show information when the Broadcast was sent using patient phone numbers. If the Broadcast was sent using a Patient ID .CSV file or by filtering, no information will be displayed here. 
   • Patients messaged: How many people the message was sent to followed by the total number of people that it is expected to be sent to. For example, if this was 4/18, it would mean that 4 people have been sent the message so far out of a total 18.
   • SMSs sent: How many people have been sent the Broadcast message. 
   • Status: indicates the status of the Broadcast - Draft, Pending/Queued, Sending, Cancelled, Completed
   • Buttons:
     1. View
     2. Stop send
     3. Reuse
     4. Edit
     5. Delete
   • Pages: If you have more than 25 Broadcasts in history, at the bottom of the page you will see Previous/Next buttons, and the number of pages to view other items in the list.
     
     
4. You can take the following actions using the buttons on the right:
   1. View: View details of a Sending, Pending or Complete Broadcast.
      
      
   2. Stop send: Stop a Broadcast that is currently in a Pending, Queued or Sending status.
   3. Reuse: Reuse a Completed Broadcast
   4. Edit: View, edit and send a Broadcast Draft
   5. Delete: Delete a Broadcast Draft. Note that you cannot delete a Broadcast in any other status such as Sending, Cancelled or Completed.
      
      

How to reuse a Broadcast

HotDoc Broadcast saves your previously sent messages so you can view and reuse them without having to create a new Broadcast. Follow the below steps to reuse a Broadcast that has already sent.

1. Log in to your HotDoc Dashboard, navigate to Broadcast > Broadcast History, then click the Reuse button next to the broadcast you want to reuse:
   
   
   
2. Double check the details of the SMS to be sent out and the filters that you are applying (or upload your .CSV file if you aren't using target audience filters):
   
   
   
   
3. Click on the Next step button in the bottom right corner:
   
   
   
4. Review the details of your broadcast for a final time and select Send Broadcast when you're ready to send:
   
   
   
   
5. After clicking Send Broadcast, you will be shown a final message confirming that you would like to start sending. This will display the total number of patients that will be sent the message along with the estimated cost.
   • If everything is correct, click the Send Broadcast to # patients button and HotDoc will automatically start to send out the SMS. You don't need to do anything else!
   • If you are not ready to send the Broadcast, click the Cancel button.
     
     

How to access a Broadcast draft 

You may choose to save a Broadcast as a draft if you are not quite ready to send it. You can access your saved drafts via the steps below:

1. Log in to your Dashboard. 
   
   
2. Go to Broadcast > Broadcast History:
   
   
   • Click the Edit if you would like to edit and send a previous saved draft. For more information, please see:
     How to create a Broadcast SMS - If you're using Best Practice, Medical Director or Zedmed  or;
     How to create a Broadcast SMS - If you're using the HotDoc Calendar.
     
     
   • Click Delete to remove an old draft that is no longer required: