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How can a patient download the HotDoc App via the Kiosk?

Last updated 09 December 2024 01:55   ∙   ~ minute read
Best Practice - Medical Director (Pracsoft) - Zedmed

To improve uptake and visibility with HotDoc as your chosen online bookings platform,  patients can be asked to download the HotDoc application after checking in through the Kiosk at your practice. 

 

   In this article

  • How to download HotDoc app after checking in via the Kiosk

  • Educate your team

 

How to download HotDoc app after checking in via the Kiosk

  1. Once a patient has successfully checked in via the Kiosk at your practice, they will see the following screen encouraging them to download the HotDoc app:

    image__33_.png

  2. If the patient selects Send me a link, HotDoc will send an SMS to the patient with a link to the App Store. Once they download the app, your medical centre will be added to their home screen and shown every time they open the app.
There is no additional cost for sending this SMS. It's a free and easy way of encouraging patients to book with your practice the next time.

 

Educate your team

Click here to learn additional ways to encourage patients to download the HotDoc app!

 

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