Best Practice - Medical Director (Pracsoft) - Zedmed
Question
One of our practitioners will not be available to take Walk In bookings on a certain day. How do I hide or block their Walk In availability?
Solution
Walk In Practitioner Settings allows the practice to have a practitioner enabled for walk ins, but to also block specific times for Walk Ins within the practitioner's open sessions.
Please follow these steps to hide a practitioner's Walk In availability:
- Click Check in > Settings on the left-side menu of the Dashboard. On that page, click Walk Ins on the small menu on the top right-corner.
- To hide walk in availability from a patient booking via the Kiosk, scroll down to Practitioner Settings section and click the Set No Walk In Sessions option next to the name of the practitioner.
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From there, you will be shown a calendar of upcoming dates. Green sections indicate an active session that HotDoc is syncing from your practice's practitioner setup. You can then drag the selected times and click Hide Selection:
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If you wish to change the time, you can do so manually within this window. You can set the selection to be hidden on a recurring basis such as daily, weekly, fortnightly or monthly. A note can also be left as a reminder of the reason for the block.
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To remove the block, click back into the selected time then click 'Remove':