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How to activate Walk Ins and Select the Arrival Location

Last updated 09 December 2024 01:36   ∙   ~ minute read
Best Practice - Medical Director (Pracsoft) - Zedmed

If your practice uses the Check In feature and you are utilising the HotDoc Kiosk device, you may want to also use this for Walk In appointments. This allows patients to 'walk-in' to the practice, and book an appointment via the HotDoc Kiosk.  

To turn on this feature, please follow the steps below:

 

 In this article

  • How to activate Walk Ins
  • How to select arrival location

 

How to activate Walk Ins

  1. Log into your HotDoc Dashboard

  2. Select Check-in > Settings > Walk Ins:        walk_in_1.png     
  3. To enable this feature, select the checkbox next to 'Active' to turn Walk Ins on or unselect to turn Walk Ins off. Click the green 'Save' button to save your settings: 

    WI2.png

 

Before using the Walk in feature make sure to inform yourself of the patient journey. What does the Patient see when booking a Walk In appointment?

ⓘ Important

 

How to select arrival location

This is to set the location at which the Walk-in will be entered into your Practice Management Software. If this is left blank, the location associated with the practitioner selected by the patient will be used.

  1. On the same page, select the intended branch or appointment book from the dropdown list titled ‘Select arrival location’. Click the green 'Save' button:                                                                        mceclip0.png

 

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Related articles

  • What does the Patient see when booking a Walk In appointment?
  • How do I locate and enable 'Walk Ins' for a Practitioner
  • How to set Walk-Ins settings from the Sidebar
  • How to enable Mobile Check-in at your practice
  • How can I see a breakdown of my invoice?
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