Best Practice - Medical Director (Pracsoft) - Zedmed - Genie
You may wish to withhold some appointments from being arrived by the HotDoc Kiosk or Mobile Check-In if they need additional touch points with reception.
For this reason, HotDoc Check-In allows you to limit appointment types and practitioners via the settings in the HotDoc Dashboard.
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How to limit certain appointment types for Check-In:
- In the HotDoc Dashboard, go to Check-in > Settings and then select Appointment Types in the left navigation pane.
- Simply un-check the boxes next to the appointment types that should not be arrived via the Kiosk or Mobile Check-In and select Save. If a patient with this appointment type attempts to check in via the Kiosk or HotDoc app, they will be asked to see reception instead.
How to limit certain practitioners for Check-In:
- In the HotDoc Dashboard, go to Check-in > Settings and then select Doctors in the left navigation pane:
- Simply un-check the boxes next to the practitioner(s) that should not be arrived via the Kiosk or Mobile Check-In and select Save. If a patient booked in to see this practitioner attempts to check in via the Kiosk of HotDoc app, they will be asked to see reception instead.