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  1. HotDoc Support
  2. Browse By Feature
  3. Check-In
  4. Using Check-In
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How to limit Check-Ins for specific appointment types or practitioners

Last updated 05 April 2022 07:49   ∙   ~ minute read
Best Practice - Medical Director (Pracsoft) - Zedmed - Genie

You may wish to withhold some appointments from being arrived by the HotDoc Kiosk or Mobile Check-In if they need additional touch points with reception.

For this reason, HotDoc Check-In allows you to limit appointment types and practitioners via the settings in the HotDoc Dashboard.

 

   In this article

  • How to limit certain appointment types for Check-In
  • How to limit certain practitioners for Check-In

 

How to limit certain appointment types for Check-In:

  1. In the HotDoc Dashboard, go to Check-in > Settings and then select Appointment Types in the left navigation pane.

    ​​mceclip0.png​

  2. Simply un-check the boxes next to the appointment types that should not be arrived via the Kiosk or Mobile Check-In and select Save. If a patient with this appointment type attempts to check in via the Kiosk or HotDoc app, they will be asked to see reception instead.

    mceclip1.png

 

How to limit certain practitioners for Check-In:

  1. In the HotDoc Dashboard, go to Check-in > Settings and then select Doctors in the left navigation pane:

    ​​mceclip0.png​

  2. Simply un-check the boxes next to the practitioner(s) that should not be arrived via the Kiosk or Mobile Check-In and select Save. If a patient booked in to see this practitioner attempts to check in via the Kiosk of HotDoc app, they will be asked to see reception instead.

    mceclip2.png

 

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