How can I view upcoming appointment reminders, for patients upcoming appointments?
You can view all of the Reminder messages that are queued to be sent to patients for upcoming appointments directly from the Future Reminders section of your HotDoc Dashboard.
- Firstly, log into your HotDoc Dashboard then navigate to Reminders > Future Reminders:
- The Future Reminders screen displays all your upcoming appointment reminders that HotDoc have queued with the following information:
- The patient's name, DOB, appointment time, practitioner and appointment type
- What time the appointment reminder is scheduled to send
- The "Event" that HotDoc has scheduled for the Reminder
- The Event column will have one of two status, which will determine if the appointment reminder will or will not send:
For further details on these reasons, please see Why didn't this Reminder send?