Best Practice - Medical Director (Pracsoft) - Zedmed - Helix - Genie - Dental4Windows - HotDoc Calendar
Question
I would like to receive an email for my Activation alerts. How do I set this up?
Solution
An email alert will be sent out to your desired email address if a patient wants to be contacted because they are interested in other services.
Because of this, it's important to set up the practice email address before you activate your inform alerts.
When choosing a preferred email address, consider which practice email is most suited so the right team is alerted straight away. You may wish to put your general Nurse or Reception emails depending on who will be managing the activations.
- To add an email, navigate to your HotDoc Dashboard > Inform > Activations, then click the green Set your email button:
- This will open your Contact Preferences, enter your preferred email address in the box and click Save:
- Then click the green Save button. The button will turn grey when your changes are saved. You can come back and update this email at any time if required:
