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  4. Using Inform
  5. Inform Promotions

  1. HotDoc Support
  2. Browse By Feature
  3. Inform
  4. Using Inform
  5. Inform Promotions
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What do patients see when they view an Inform Promotions Campaign?

Last updated 25 March 2022 05:24   ∙   ~ minute read

 

When activating an Inform Promotions campaign, it's handy to know what it looks like from your patients' perspective before turning the campaign on. Please see the screenshots below for examples of how the campaign appears when activated for Bookings, Reminders, Forms or Kiosk.

Best Practice, Medical Director, Zedmed

In this article

  • How to check activated Inform Promotions campaigns
  • Inform - Online Bookings
  • Inform - HotDoc Reminders
  • Inform - Forms
  • Inform - Check-in Kiosk

 

How to check activated Inform Promotions campaigns

  1. To see the Inform Promotions campaigns that you have activated, navigate to HotDoc Dashboard > Inform > Promotions:

    Screen_Shot_2021-11-24_at_4.32.53_pm.png

  2. To view the contents of an Inform campaign you just need to hover your cursor over the campaign image and click on View Details. This view will show what the patient will see on their mobile device as well as the number of Impressions for this particular campaign.

    Screen_Shot_2021-11-24_at_4.34.05_pm.png

Please note: "Impressions" are the number of times the campaign has been viewed by your patients. 

Inform - Online Bookings

When using our Online Bookings platform, the patient will be shown the promotion after their appointment has been confirmed:

Screen_Shot_2020-04-22_at_11.27.32_am.png

Inform - HotDoc Reminders

When using our SMS appointment reminders, the patient will be shown the promotion after they have clicked on the link to confirm their booking: 

Image_from_iOS.png.                   Image_from_iOS__18_.png 

Inform - Forms

When using our New Patient Registration form, the patient will be shown the promotion after submitting their form:

 

Screen_Shot_2020-04-22_at_11.24.15_am.png

 

Inform - Check-in Kiosk

When using the HotDoc Kiosk, the patient will be shown the promotion after successfully checking in for their appointment:

image__26_.png

Helix, Genie

In this article

  • How to check activated Inform Promotions campaigns
  • Inform - Online Bookings

 

How to check activated Inform Promotions campaigns

  1. To see the Inform Promotions campaigns that you have activated, navigate to HotDoc Dashboard > Inform > Promotions:

    Screen_Shot_2021-11-24_at_4.32.53_pm.png

  2. To view the contents of an Inform campaign you just need to hover your cursor over the campaign image and click on View Details. This view will show what the patient will see on their mobile device as well as the number of Impressions for this particular campaign.

    Screen_Shot_2021-11-24_at_4.34.05_pm.png

Please note: "Impressions" are the number of times the campaign has been viewed by your patients. 

Inform - Online Bookings

When using our Online Bookings platform, the patient will be shown the promotion after their appointment has been confirmed:

Screen_Shot_2020-04-22_at_11.27.32_am.png

Dental4Windows, HotDoc Calendar

In this article

  • How to check activated Inform Promotions campaigns
  • Inform - Online Bookings
  • Inform - HotDoc Reminders
  • Inform - Forms

 

How to check activated Inform Promotions campaigns

  1. To see the Inform Promotions campaigns that you have activated, navigate to HotDoc Dashboard > Inform > Promotions:

    Screen_Shot_2021-11-24_at_4.32.53_pm.png

  2. To view the contents of an Inform campaign you just need to hover your cursor over the campaign image and click on View Details. This view will show what the patient will see on their mobile device as well as the number of Impressions for this particular campaign.

    Screen_Shot_2021-11-24_at_4.34.05_pm.png

Please note: "Impressions" are the number of times the campaign has been viewed by your patients. 

Inform - Online Bookings

When using our Online Bookings platform, the patient will be shown the promotion after their appointment has been confirmed:

Screen_Shot_2020-04-22_at_11.27.32_am.png

Inform - HotDoc Reminders

When using our SMS appointment reminders, the patient will be shown the promotion after they have clicked on the link to confirm their booking: 

Image_from_iOS.png.                   Image_from_iOS__18_.png 

Inform - Forms

When using our New Patient Registration form, the patient will be shown the promotion after submitting their form:

 

Screen_Shot_2020-04-22_at_11.24.15_am.png

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