https://support.hotdoc.com.au/hc/en-gb 2026-04-01T06:31:53Z https://support.hotdoc.com.au/hc/en-gb/articles/203789904-How-can-I-set-up-automatic-or-manual-processing-of-bookings-and-cancellations 2026-01-16T00:20:27Z https://support.hotdoc.com.au/hc/en-gb/articles/203790014-How-do-I-view-my-online-appointment-metrics 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/204043384-How-to-archive-or-reactivate-a-Practitioner 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/204080290-How-to-edit-your-Practice-Profile-information 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/204080300-How-do-I-change-our-practice-profile-image 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/204145710-How-to-open-the-HotDoc-Sidebar 2025-06-20T04:45:14Z https://support.hotdoc.com.au/hc/en-gb/articles/204145720-How-to-Process-Appointments-in-the-Sidebar 2025-07-04T00:05:25Z https://support.hotdoc.com.au/hc/en-gb/articles/204145740-How-do-I-open-the-HotDoc-Dashboard 2024-12-09T01:32:29Z https://support.hotdoc.com.au/hc/en-gb/articles/204145840-How-to-block-a-practitioner-s-availability-using-Hide-Sessions 2026-03-25T00:59:00Z https://support.hotdoc.com.au/hc/en-gb/articles/205027744-How-do-I-download-and-print-Recall-letters 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/205027774-Can-patients-book-online-via-their-Recall-message 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/205027784-What-happens-to-a-recall-if-a-patient-has-a-missing-or-invalid-contact-method 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/205134110-What-is-HotDoc-Recalls 2026-01-23T04:36:52Z https://support.hotdoc.com.au/hc/en-gb/articles/205165020-How-do-I-action-my-Recalls-Clinical-Reminders-Action-checklist 2026-01-30T00:27:01Z https://support.hotdoc.com.au/hc/en-gb/articles/205290574-How-to-assist-patients-with-recall-communication-queries 2026-01-23T04:33:40Z https://support.hotdoc.com.au/hc/en-gb/articles/205295210-Is-a-copy-of-the-recall-letter-saved-in-the-patient-s-medical-record 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/205295240-Can-a-patient-call-the-practice-via-the-Recall-message 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/205295250-Can-patients-opt-out-of-recall-SMS-notifications 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/207717946-Free-version-of-Wordpress-or-other-CMS-websites 2023-01-11T03:07:11Z https://support.hotdoc.com.au/hc/en-gb/articles/207959453-How-to-uninstall-HotDoc-from-a-workstation 2024-08-22T13:05:15Z https://support.hotdoc.com.au/hc/en-gb/articles/209462546-How-can-I-view-upcoming-appointment-reminders 2025-11-12T23:27:24Z https://support.hotdoc.com.au/hc/en-gb/articles/210602683-How-can-I-allow-patients-to-book-from-our-practice-s-Facebook-page 2024-08-22T12:55:19Z https://support.hotdoc.com.au/hc/en-gb/articles/210655003-Does-HotDoc-have-any-appointment-restrictions-for-patients 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/211077923-Getting-Started-with-Reminders 2025-07-11T05:20:26Z https://support.hotdoc.com.au/hc/en-gb/articles/215025343-Appointment-Reminders-The-Patient-Journey 2025-06-20T04:37:15Z https://support.hotdoc.com.au/hc/en-gb/articles/215080563-How-can-I-see-which-patients-cancelled-their-appointment-via-their-Reminder 2025-06-20T04:37:15Z https://support.hotdoc.com.au/hc/en-gb/articles/115000428046-How-to-install-HotDoc-Medical-Director-Pracsoft 2026-02-19T05:39:50Z https://support.hotdoc.com.au/hc/en-gb/articles/115000438343-How-to-install-HotDoc-Zedmed 2026-02-19T06:00:27Z https://support.hotdoc.com.au/hc/en-gb/articles/115000438363-How-to-install-HotDoc-Best-Practice 2026-03-02T04:39:48Z https://support.hotdoc.com.au/hc/en-gb/articles/115000654366-How-to-assign-or-remove-Recall-Reasons-from-a-Template 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/115001458443-How-can-I-activate-premium-inform-campaigns 2025-02-06T00:59:37Z https://support.hotdoc.com.au/hc/en-gb/articles/115001466246-What-is-HotDoc-Check-in 2024-12-09T01:34:23Z https://support.hotdoc.com.au/hc/en-gb/articles/115001466346-How-do-I-set-up-HotDoc-Check-in-Kiosk 2024-12-09T01:35:03Z https://support.hotdoc.com.au/hc/en-gb/articles/115001506966-What-is-HotDoc-Inform-Promotions 2024-12-09T00:54:40Z https://support.hotdoc.com.au/hc/en-gb/articles/115001507046-How-can-I-activate-or-deactivate-a-HotDoc-Inform-Promotion 2025-03-11T06:11:35Z https://support.hotdoc.com.au/hc/en-gb/articles/115001507086-What-do-patients-see-when-they-view-an-Inform-Promotions-Campaign 2024-12-09T00:54:57Z https://support.hotdoc.com.au/hc/en-gb/articles/115001507826-How-can-a-patient-opt-out-of-Broadcast-SMS 2024-12-09T00:31:36Z https://support.hotdoc.com.au/hc/en-gb/articles/115001602106-How-to-create-and-send-a-SMS-to-patients-using-Broadcasts 2026-03-09T03:34:38Z https://support.hotdoc.com.au/hc/en-gb/articles/115001719563-What-is-HotDoc-Broadcast 2026-01-23T05:03:30Z https://support.hotdoc.com.au/hc/en-gb/articles/115002085843-Why-does-my-broadcast-CSV-report-say-No-Patient-ID-found 2024-12-09T00:31:27Z https://support.hotdoc.com.au/hc/en-gb/articles/115002133166-How-do-I-batch-action-multiple-Recalls 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/115002551083-What-is-HotDoc-Inform-Activations 2024-12-09T00:55:24Z https://support.hotdoc.com.au/hc/en-gb/articles/115002553023-How-do-I-view-my-activations 2025-02-16T23:07:46Z https://support.hotdoc.com.au/hc/en-gb/articles/115002583186-How-do-I-activate-an-Inform-Activations-Campaign 2024-12-09T00:55:29Z https://support.hotdoc.com.au/hc/en-gb/articles/115002585086-How-do-I-action-my-open-Inform-Activations 2024-12-09T00:56:05Z https://support.hotdoc.com.au/hc/en-gb/articles/115002679123-How-do-I-add-an-email-address-for-Activation-alerts 2024-12-09T00:55:41Z https://support.hotdoc.com.au/hc/en-gb/articles/115002680663-Increase-traffic-to-your-website-and-HotDoc-booking-page 2024-08-22T14:39:15Z https://support.hotdoc.com.au/hc/en-gb/articles/115002873126-How-can-I-update-the-Kiosk-settings 2024-12-09T01:34:39Z https://support.hotdoc.com.au/hc/en-gb/articles/115002972823-How-to-set-up-and-install-HotDoc-Kiosk-for-iPad 2026-02-11T02:53:04Z https://support.hotdoc.com.au/hc/en-gb/articles/115002996563-How-do-I-reset-my-Dashboard-or-Sidebar-Password 2024-08-22T14:39:15Z https://support.hotdoc.com.au/hc/en-gb/articles/115002996603-Where-can-I-see-my-clinic-s-Check-in-history 2024-12-09T01:35:50Z https://support.hotdoc.com.au/hc/en-gb/articles/115003020726-How-to-review-updates-to-patient-details-using-HotDoc-Check-In 2024-12-09T01:35:37Z https://support.hotdoc.com.au/hc/en-gb/articles/115003740263-How-can-I-install-the-HotDoc-Widget-on-my-website 2024-08-22T14:21:42Z https://support.hotdoc.com.au/hc/en-gb/articles/115004741263-How-do-I-add-a-message-to-the-Check-In-screen 2024-12-09T01:35:33Z https://support.hotdoc.com.au/hc/en-gb/articles/115004743903-How-can-I-connect-the-HotDoc-Kiosk-to-WiFi 2024-12-09T01:35:28Z https://support.hotdoc.com.au/hc/en-gb/articles/115004827543-How-do-I-change-the-brightness-on-my-Kiosk 2024-12-09T01:56:03Z https://support.hotdoc.com.au/hc/en-gb/articles/115005193663-Where-should-I-position-the-Check-in-Kiosk 2024-12-09T01:55:59Z https://support.hotdoc.com.au/hc/en-gb/articles/115005297946-Can-I-stop-an-SMS-Recall-from-going-out 2026-01-23T04:47:19Z https://support.hotdoc.com.au/hc/en-gb/articles/115005504126-How-do-I-delay-a-Recall-sending-until-its-due-date 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/115005643466-How-to-change-Pap-Smear-recall-template-to-Cervical-Screening 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/115005698986-What-does-the-Patient-see-when-Checking-In-on-a-HotDoc-Kiosk 2024-12-09T01:55:54Z https://support.hotdoc.com.au/hc/en-gb/articles/115005705123-Does-HotDoc-obfuscate-sensitive-data-on-the-HotDoc-Kiosk 2024-12-09T01:55:51Z https://support.hotdoc.com.au/hc/en-gb/articles/360000025743-How-to-add-or-remove-a-Practitioner-s-profile-image 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/360000340483-How-to-limit-Check-Ins-for-specific-appointment-types-or-practitioners 2024-12-09T01:35:41Z https://support.hotdoc.com.au/hc/en-gb/articles/360000388103-How-to-add-edit-or-remove-an-appointment-type 2026-04-01T00:45:29Z https://support.hotdoc.com.au/hc/en-gb/articles/360000394126-How-can-I-create-a-broadcast-that-complies-with-Anti-Spam-legislation 2024-12-09T00:31:43Z https://support.hotdoc.com.au/hc/en-gb/articles/360000400703-How-to-add-edit-or-setup-a-Practitioner 2026-01-14T03:43:50Z https://support.hotdoc.com.au/hc/en-gb/articles/360000457423-How-do-I-restart-a-recall-sequence 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360000700343-How-to-add-edit-and-remove-Recall-Templates 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360000750263-What-does-each-Recall-status-mean 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360000881403-How-do-I-link-or-unlink-an-appointment-type 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/360000928303-How-do-I-disable-online-bookings-for-an-appointment-type 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/360014323211-How-Push-Notifications-work-for-Appointment-Reminders-and-Recall-messages 2025-06-20T04:37:15Z https://support.hotdoc.com.au/hc/en-gb/articles/360016211752-What-does-the-Patient-see-when-booking-a-Walk-In-appointment 2024-12-09T01:36:26Z https://support.hotdoc.com.au/hc/en-gb/articles/360016310791-How-to-process-form-submissions-in-the-Sidebar 2024-12-09T01:26:52Z https://support.hotdoc.com.au/hc/en-gb/articles/360016311691-Forms-FAQs 2024-08-22T12:55:19Z https://support.hotdoc.com.au/hc/en-gb/articles/360016423571-How-to-download-PDF-form-submissions 2024-12-18T02:13:34Z https://support.hotdoc.com.au/hc/en-gb/articles/360016665291-How-to-activate-Walk-Ins-and-Select-the-Arrival-Location 2024-12-09T01:36:19Z https://support.hotdoc.com.au/hc/en-gb/articles/360017996812-How-to-edit-the-Next-Available-Practitioner-Settings-for-Walk-Ins 2024-12-09T01:36:09Z https://support.hotdoc.com.au/hc/en-gb/articles/360018035332-How-can-I-hide-a-practitioner-s-Walk-In-availability 2024-12-09T01:36:00Z https://support.hotdoc.com.au/hc/en-gb/articles/360018040412-How-to-set-Walk-Ins-settings-from-the-Sidebar 2024-12-09T01:35:45Z https://support.hotdoc.com.au/hc/en-gb/articles/360018090712-Where-are-Recall-notes-entered-in-the-patient-s-file 2026-01-23T04:56:29Z https://support.hotdoc.com.au/hc/en-gb/articles/360018140232-How-do-I-edit-the-copy-of-our-Appointment-Reminders 2025-06-20T04:37:15Z https://support.hotdoc.com.au/hc/en-gb/articles/360018140992-How-do-I-turn-on-Push-Notifications-for-appointment-reminders 2025-06-20T04:37:15Z https://support.hotdoc.com.au/hc/en-gb/articles/360018308331-How-do-I-locate-and-enable-Walk-Ins-for-a-Practitioner 2024-12-09T01:36:04Z https://support.hotdoc.com.au/hc/en-gb/articles/360018344372-What-is-a-HotDoc-Webinar 2024-12-09T01:36:58Z https://support.hotdoc.com.au/hc/en-gb/articles/360018345852-How-do-I-register-for-a-HotDoc-Webinar 2024-12-09T01:37:02Z https://support.hotdoc.com.au/hc/en-gb/articles/360018346532-How-can-I-stop-Recalls-from-sending-to-an-age-group 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360018389352-How-do-I-download-my-webinar-CPD-Certificate 2024-12-09T01:37:08Z https://support.hotdoc.com.au/hc/en-gb/articles/360018422611-How-to-action-SMS-reminder-responses-in-your-Sidebar 2025-06-20T04:37:15Z https://support.hotdoc.com.au/hc/en-gb/articles/360018500672-What-does-the-patient-see-when-they-receive-a-Recalls-notification 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360018502532-How-do-I-search-for-a-specific-Recall 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360018503912-How-do-I-manage-patient-consent-in-the-Dashboard 2026-03-11T05:11:36Z https://support.hotdoc.com.au/hc/en-gb/articles/360018593952-Why-didn-t-the-patient-receive-a-Push-Notification 2025-06-20T04:37:15Z https://support.hotdoc.com.au/hc/en-gb/articles/360018627311-Can-I-change-the-days-times-that-recalls-send-to-patients 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360018628731-Why-didn-t-a-patient-receive-their-appointment-reminder 2025-06-20T04:37:15Z https://support.hotdoc.com.au/hc/en-gb/articles/360018659432-How-can-I-stop-new-patient-bookings 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/360018725871-How-can-I-print-my-Bookings 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/360018956551-How-can-I-view-the-history-of-my-sent-appointment-reminders 2025-06-20T04:37:15Z https://support.hotdoc.com.au/hc/en-gb/articles/360019003831-How-do-I-remove-a-practitioner-from-my-online-bookings-page 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/360020012811-How-do-I-leave-a-comment-and-mark-a-Recall-as-done 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360020140711-How-do-I-find-previously-generated-Recall-letters 2026-03-09T03:54:32Z https://support.hotdoc.com.au/hc/en-gb/articles/360020352731-How-can-I-filter-my-Recalls-Activity 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360020830932-How-to-enable-Place-in-Queue-to-manage-patient-wait-times 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/360022807992-How-do-I-manage-online-bookings-while-offline 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/360023052631-Why-does-the-Sidebar-say-No-PMS 2025-06-20T04:45:14Z https://support.hotdoc.com.au/hc/en-gb/articles/360024617251-Best-Practice-Premier-Indigo-SP1-and-above-FAQs 2024-08-22T13:31:33Z https://support.hotdoc.com.au/hc/en-gb/articles/360026165411-How-do-I-manage-patient-consent-in-the-Sidebar 2025-06-20T04:45:14Z https://support.hotdoc.com.au/hc/en-gb/articles/360026717292-How-to-create-a-Form 2024-12-09T01:26:17Z https://support.hotdoc.com.au/hc/en-gb/articles/360026936771-How-can-a-patient-download-the-HotDoc-App-via-the-Kiosk 2024-12-09T01:55:47Z https://support.hotdoc.com.au/hc/en-gb/articles/360028018032-How-to-change-the-display-order-of-your-Practitioners 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/360028340591-How-do-I-check-a-patient-s-upcoming-appointment-details-within-a-recall 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360028942291-How-can-I-add-a-Patient-Alert-to-stop-someone-from-booking-at-my-practice 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/360029241912-How-to-link-your-recalls-to-Practitioners-in-HotDoc 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360029243112-Online-Bookings-The-Patient-Journey 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/360029522372-What-is-HotDoc-Results 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360030437612-How-to-setup-your-HotDoc-Kiosk-Floor-Stand 2024-12-09T01:35:12Z https://support.hotdoc.com.au/hc/en-gb/articles/360030608312-What-do-patients-see-when-they-cancel-via-SMS-appointment-reminder 2025-06-20T04:37:15Z https://support.hotdoc.com.au/hc/en-gb/articles/360030773311-How-to-setup-your-Kiosk-Chromebase-Hardware 2024-12-09T01:34:45Z https://support.hotdoc.com.au/hc/en-gb/articles/360030857192-How-to-enable-Best-Practice-Jade-Saffron-integration-with-HotDoc 2024-08-22T13:05:15Z https://support.hotdoc.com.au/hc/en-gb/articles/360030885272-How-do-Results-Templates-and-Sequences-work 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360030992591-How-does-HotDoc-sync-results 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360031626791-Results-FAQs 2024-08-22T13:02:27Z https://support.hotdoc.com.au/hc/en-gb/articles/360032646552-Setting-up-an-Urgent-Care-Appointment-type 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/360033069152-How-to-edit-a-Form 2025-03-26T03:43:34Z https://support.hotdoc.com.au/hc/en-gb/articles/360034871111-How-do-I-link-or-unlink-a-Practitioner 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/360034991932-How-can-I-see-a-breakdown-of-my-invoice 2025-02-17T04:17:01Z https://support.hotdoc.com.au/hc/en-gb/articles/360035016971-How-to-enable-Mobile-Check-in-at-your-practice 2025-02-24T01:04:00Z https://support.hotdoc.com.au/hc/en-gb/articles/360035083632-Pause-on-Booking-for-HotDoc-Recalls 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360035176152-Do-appointments-booked-by-reception-show-in-the-HotDoc-App 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/360035412991-How-do-I-pay-for-an-Invoice-online 2024-08-22T12:47:14Z https://support.hotdoc.com.au/hc/en-gb/articles/360035628811-How-do-I-pause-a-recall-from-sending-when-a-patient-has-an-upcoming-appointment 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360035767052-Why-is-my-Dashboard-not-loading-as-expected 2023-01-11T03:06:28Z https://support.hotdoc.com.au/hc/en-gb/articles/360036087131-How-will-a-patient-receive-their-form 2024-12-09T01:26:27Z https://support.hotdoc.com.au/hc/en-gb/articles/360036181832-What-is-a-Sequence 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360036931692-How-to-set-up-Correspondence-or-Documents-Sync-for-HotDoc-Results 2026-03-23T03:35:13Z https://support.hotdoc.com.au/hc/en-gb/articles/360038868532-How-to-create-alert-messages-to-assist-with-the-Covid-19-pandemic 2024-08-22T12:55:20Z https://support.hotdoc.com.au/hc/en-gb/articles/360038988952-Getting-Started-with-Recalls-Clinical-Reminders 2025-07-11T05:20:26Z https://support.hotdoc.com.au/hc/en-gb/articles/360039522791-Getting-Started-with-Online-Bookings 2025-07-11T05:20:26Z https://support.hotdoc.com.au/hc/en-gb/articles/360039704472-How-do-I-remove-a-reason-from-a-Template-Group 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360039749631-Why-is-a-patient-unable-to-cancel-their-appointment 2026-01-16T05:57:53Z https://support.hotdoc.com.au/hc/en-gb/articles/360040177772-How-do-I-action-my-Results-Action-checklist 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360040424711-How-to-restart-the-HotDoc-services 2025-06-20T04:45:14Z https://support.hotdoc.com.au/hc/en-gb/articles/360040493952-Results-Training-Video 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/360040615772-Telehealth-FAQs 2024-01-09T22:36:39Z https://support.hotdoc.com.au/hc/en-gb/articles/360040755991-How-do-I-enable-or-disable-Patient-Screening-questions 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/360040780972-Payments-The-Patient-Journey 2026-01-08T01:22:41Z https://support.hotdoc.com.au/hc/en-gb/articles/360040817171-How-to-create-and-manage-Telehealth-appointments 2024-12-09T02:02:39Z https://support.hotdoc.com.au/hc/en-gb/articles/360040927531-Getting-Started-with-Results 2025-07-11T05:20:26Z https://support.hotdoc.com.au/hc/en-gb/articles/360040932132-Getting-Started-with-Telehealth-Video-Consultations 2025-07-11T05:20:26Z https://support.hotdoc.com.au/hc/en-gb/articles/360041006272-How-to-view-past-and-upcoming-Payments 2025-06-20T04:42:28Z https://support.hotdoc.com.au/hc/en-gb/articles/360041436272-Telehealth-Video-The-Patient-Journey 2024-12-09T02:02:49Z https://support.hotdoc.com.au/hc/en-gb/articles/360041625551-What-are-the-Telehealth-Medicare-Eligibility-Questions 2025-10-30T23:40:54Z https://support.hotdoc.com.au/hc/en-gb/articles/360041643751-How-to-disable-or-re-enable-Sidebar-users-on-a-terminal-server 2024-11-27T06:26:12Z https://support.hotdoc.com.au/hc/en-gb/articles/360041798611-Getting-Started-with-HotDoc-Forms 2026-01-20T23:57:41Z https://support.hotdoc.com.au/hc/en-gb/articles/900000567603-How-do-I-allow-patients-to-leave-a-note-when-booking-an-appointment 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/900000595506-Getting-Started-with-Inform 2025-07-11T05:20:26Z https://support.hotdoc.com.au/hc/en-gb/articles/900000687943-Telehealth-Minimum-Requirements 2024-12-09T02:03:06Z https://support.hotdoc.com.au/hc/en-gb/articles/900000775103-What-does-the-patient-see-when-we-have-enabled-an-Inform-Activation 2024-12-09T00:55:35Z https://support.hotdoc.com.au/hc/en-gb/articles/900000850446-How-to-create-edit-or-delete-a-User-Account-HotDoc-login-details 2026-03-09T03:29:53Z https://support.hotdoc.com.au/hc/en-gb/articles/900001066143-How-to-create-refund-or-cancel-a-HotDoc-Payment-Request 2025-10-23T03:51:31Z https://support.hotdoc.com.au/hc/en-gb/articles/900001125923-How-do-I-integrate-HotDoc-if-I-have-updated-to-Zedmed-v31-and-above 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/900001163883-Why-hasn-t-a-copy-of-the-PDF-Form-written-back-to-my-clinical-software 2025-02-17T04:07:42Z https://support.hotdoc.com.au/hc/en-gb/articles/900001222786-Why-is-the-practitioner-Not-available-on-my-bookings-page 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/900001271843-Why-are-Recalls-that-have-been-resolved-or-given-still-showing-in-the-Dashboard 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/900001540746-How-do-I-check-that-my-practitioners-sessions-are-set-up-correctly 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/900001541303-How-to-pause-your-Recall-Templates 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/900001551406-How-to-download-the-HotDoc-Sidebar 2026-02-20T02:41:36Z https://support.hotdoc.com.au/hc/en-gb/articles/900001691666-HotDoc-Telehealth-Video-Privacy-and-Security 2022-03-27T23:01:09Z https://support.hotdoc.com.au/hc/en-gb/articles/900001785563-Why-can-t-I-link-a-Practitioner-in-the-Dashboard 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/900001785843-How-to-install-HotDoc-Helix 2023-08-24T04:02:53Z https://support.hotdoc.com.au/hc/en-gb/articles/900001934943-How-to-download-printable-or-digital-resources-and-posters 2024-12-09T01:37:12Z https://support.hotdoc.com.au/hc/en-gb/articles/900001958586-Why-didn-t-this-patient-receive-a-Form 2025-02-17T04:21:31Z https://support.hotdoc.com.au/hc/en-gb/articles/900002042383-Why-didn-t-some-fields-transfer-from-the-form-to-the-patient-file 2024-12-09T01:27:33Z https://support.hotdoc.com.au/hc/en-gb/articles/900002135226-Getting-Started-with-Reviews 2025-09-02T07:44:52Z https://support.hotdoc.com.au/hc/en-gb/articles/900002159886-Reviews-FAQs 2024-05-08T01:51:11Z https://support.hotdoc.com.au/hc/en-gb/articles/900002892683-How-do-I-keep-my-Kiosk-sanitised 2024-12-09T01:55:43Z https://support.hotdoc.com.au/hc/en-gb/articles/900003150123-How-to-customise-your-practitioner-s-online-availability 2026-01-15T04:10:06Z https://support.hotdoc.com.au/hc/en-gb/articles/900003292046-How-can-I-see-the-requests-for-Reviews-that-we-have-sent-to-our-patients 2024-12-09T01:59:10Z https://support.hotdoc.com.au/hc/en-gb/articles/900003317506-Why-wasn-t-an-invoice-synced-to-the-Dashboard 2025-06-20T04:42:28Z https://support.hotdoc.com.au/hc/en-gb/articles/900003724066-How-to-use-the-Recalls-To-Call-Stage 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/900004232243-Getting-Started-with-Kiosk 2025-07-11T05:20:26Z https://support.hotdoc.com.au/hc/en-gb/articles/900004331606-How-to-use-the-HotDoc-Appointment-Calendar 2024-12-09T00:58:24Z https://support.hotdoc.com.au/hc/en-gb/articles/900004588966-How-to-create-a-Tandem-Appointment 2025-07-24T00:53:42Z https://support.hotdoc.com.au/hc/en-gb/articles/900004864766-How-does-the-vaccine-stock-management-feature-work 2026-03-13T00:27:50Z https://support.hotdoc.com.au/hc/en-gb/articles/900004920146-COVID-19-Vaccine-The-Patient-Journey 2026-03-13T00:27:50Z https://support.hotdoc.com.au/hc/en-gb/articles/900005320266-How-do-I-add-a-message-to-appear-when-a-patient-selects-an-appointment-type 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/900005349623-How-to-send-a-new-patient-form-request-via-the-HotDoc-Calendar 2024-12-09T00:58:18Z https://support.hotdoc.com.au/hc/en-gb/articles/900005368223-What-does-each-reminder-status-mean-in-the-HotDoc-Calendar 2024-12-09T00:58:12Z https://support.hotdoc.com.au/hc/en-gb/articles/900005561523-COVID-19-Vaccine-FAQs 2024-08-22T14:29:28Z https://support.hotdoc.com.au/hc/en-gb/articles/900005715266-Why-are-patients-receiving-a-vaccine-consent-form-or-reminder-for-a-non-vaccine-appointment 2026-03-13T00:27:50Z https://support.hotdoc.com.au/hc/en-gb/articles/900005720223-What-communications-do-patients-receive-for-a-Flu-or-COVID-19-vaccine-appointment 2026-03-13T00:27:50Z https://support.hotdoc.com.au/hc/en-gb/articles/900005721603-What-are-the-COVID-19-Vaccine-Screening-Eligibility-questions 2026-03-13T00:27:50Z https://support.hotdoc.com.au/hc/en-gb/articles/900005827243-How-do-I-allow-multiple-bookings-in-one-appointment-slot 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/900006071986-Why-can-t-I-log-in-to-a-different-Dashboard 2025-02-17T04:13:20Z https://support.hotdoc.com.au/hc/en-gb/articles/900006300263-Why-is-there-no-COVID-19-Dose-2-appointments-showing-online 2026-03-13T00:27:50Z https://support.hotdoc.com.au/hc/en-gb/articles/900006398663-Getting-started-with-Recalls 2026-01-21T00:04:35Z https://support.hotdoc.com.au/hc/en-gb/articles/900006446563-How-to-add-edit-delete-or-manage-Recalls-in-the-HotDoc-Calendar 2024-12-09T01:22:58Z https://support.hotdoc.com.au/hc/en-gb/articles/900006627443-Flu-Vaccine-FAQs 2026-01-20T23:48:08Z https://support.hotdoc.com.au/hc/en-gb/articles/900006632483-Referral-Uploads-The-Patient-Journey 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/900006804843-How-to-update-patient-details-in-the-HotDoc-Calendar 2024-12-09T00:58:06Z https://support.hotdoc.com.au/hc/en-gb/articles/900006836303-How-can-I-view-my-booking-history 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/900007728503-How-are-online-bookings-inserted-into-a-Helix-Appointment-Book 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/4401864300185-How-to-view-your-calendar-and-join-Telehealth-Video-Consults-with-Practitioner-Sidebar 2026-01-14T05:46:11Z https://support.hotdoc.com.au/hc/en-gb/articles/4403290635289-How-can-I-generate-a-QR-code-for-a-Form 2024-12-09T01:27:02Z https://support.hotdoc.com.au/hc/en-gb/articles/4403356947481-How-to-set-up-COVID-19-Vaccine-appointments-dose-1-2-3-boosters 2026-03-13T00:27:50Z https://support.hotdoc.com.au/hc/en-gb/articles/4403525855129-How-do-I-reduce-the-minimum-wait-time-between-AstraZeneca-Dose-1-and-Dose-2 2026-03-13T00:27:50Z https://support.hotdoc.com.au/hc/en-gb/articles/4403708855193-Why-didn-t-this-Telehealth-Video-consultation-generate-a-link 2024-12-09T01:59:28Z https://support.hotdoc.com.au/hc/en-gb/articles/4403710542361-Check-in-Kiosk-is-not-loading-or-not-connecting-to-our-wifi 2024-12-09T01:55:39Z https://support.hotdoc.com.au/hc/en-gb/articles/4403819272089-HotDoc-Appointment-Calendar-FAQs 2024-08-22T14:21:43Z https://support.hotdoc.com.au/hc/en-gb/articles/4404246952601-How-can-I-prevent-new-patients-from-calling-the-practice 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/4404481970201-How-can-I-hide-or-change-the-order-of-my-practitioners-in-the-Calendar 2024-12-09T00:57:55Z https://support.hotdoc.com.au/hc/en-gb/articles/4404489698201-How-do-I-view-a-patient-s-next-or-previous-appointment 2024-12-09T00:58:00Z https://support.hotdoc.com.au/hc/en-gb/articles/4404945286681-How-to-add-or-edit-Automated-Recalls 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/4405513718937-How-do-I-make-the-Medicare-number-a-compulsory-field-on-my-Form 2024-12-09T01:27:28Z https://support.hotdoc.com.au/hc/en-gb/articles/4405571568665-Why-did-this-patient-come-in-for-an-appointment-when-they-are-not-in-the-book 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/4405848808729-How-do-I-remove-existing-stock-limits-for-vaccine-appointments 2026-03-13T00:27:50Z https://support.hotdoc.com.au/hc/en-gb/articles/4405849843481-How-to-search-for-patient-details 2025-02-12T23:07:39Z https://support.hotdoc.com.au/hc/en-gb/articles/4406133885977-How-to-switch-between-Dashboards-Dashboard-Switching 2025-10-31T00:03:38Z https://support.hotdoc.com.au/hc/en-gb/articles/4406622001177-Tips-for-the-best-Telehealth-Video-experience 2024-12-09T02:02:43Z https://support.hotdoc.com.au/hc/en-gb/articles/4406629446169-How-do-I-enable-disable-patients-over-60-years-to-book-a-specific-Covid-vaccine-appointment-Eg-Pfizer-AstraZeneca 2026-03-31T05:53:53Z https://support.hotdoc.com.au/hc/en-gb/articles/4406815951385-How-do-I-make-a-URL-link-clickable-for-patients 2024-08-22T14:29:29Z https://support.hotdoc.com.au/hc/en-gb/articles/4406898259737-How-to-add-icons-to-an-appointment-in-the-Calendar 2024-12-09T00:57:48Z https://support.hotdoc.com.au/hc/en-gb/articles/4407179555481-Internet-browser-support-and-options-for-practices-using-HotDoc 2024-08-22T12:31:58Z https://support.hotdoc.com.au/hc/en-gb/articles/4407823460889-How-do-I-check-my-COVID-19-Vaccinations-are-setup-correctly 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/4407829110937-Optomate-Bookings-FAQs 2024-08-22T14:29:29Z https://support.hotdoc.com.au/hc/en-gb/articles/4408064444313-Final-checklist-for-HotDoc-Bookings-in-the-Appointment-Calendar 2024-12-09T00:57:41Z https://support.hotdoc.com.au/hc/en-gb/articles/4408149356313-How-do-I-open-a-Dental4Windows-patient-file-from-the-HotDoc-Calendar 2024-12-09T00:57:35Z https://support.hotdoc.com.au/hc/en-gb/articles/4408206047257-What-does-Invalid-State-mean 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/4408333353625-How-to-Install-HotDoc-Optomate 2024-08-22T13:05:17Z https://support.hotdoc.com.au/hc/en-gb/articles/4408482405913-How-to-disable-HotDoc-due-to-a-temporary-closure 2024-08-22T14:36:26Z https://support.hotdoc.com.au/hc/en-gb/articles/4408834594713-How-can-I-view-my-Broadcast-History 2024-12-09T00:31:02Z https://support.hotdoc.com.au/hc/en-gb/articles/4408901733913-How-can-I-recall-patients-back-for-a-third-dose-or-booster-appointment 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/4409229919769-How-can-I-preview-my-form 2024-12-09T01:27:22Z https://support.hotdoc.com.au/hc/en-gb/articles/4410172386073-How-do-I-stop-a-Broadcast-from-sending 2024-12-09T00:31:11Z https://support.hotdoc.com.au/hc/en-gb/articles/4410261952281-How-do-appointment-reminders-write-back-in-my-appointment-book 2026-03-09T03:20:56Z https://support.hotdoc.com.au/hc/en-gb/articles/4410332280089-How-do-I-use-the-Support-Centre-and-HotDoc-Academy 2024-08-22T13:02:28Z https://support.hotdoc.com.au/hc/en-gb/articles/4410975722905-How-do-I-create-a-new-patient-file-in-D4W-from-the-Sidebar 2025-06-20T04:45:14Z https://support.hotdoc.com.au/hc/en-gb/articles/4411437653273-How-can-I-communicate-our-COVID-19-safety-measures-to-patients 2026-03-13T00:27:50Z https://support.hotdoc.com.au/hc/en-gb/articles/4411942423321-How-can-I-reset-or-ensure-my-vaccine-consent-forms-are-automatically-updated 2024-12-09T01:26:57Z https://support.hotdoc.com.au/hc/en-gb/articles/4415052747289-How-do-I-maintain-HotDoc-during-staff-shortages-or-clinic-closure 2024-08-22T14:21:43Z https://support.hotdoc.com.au/hc/en-gb/articles/4415271545369-Getting-Started-with-Caller-ID 2025-07-11T05:20:26Z https://support.hotdoc.com.au/hc/en-gb/articles/4416006834073-Caller-ID-FAQs 2025-08-13T02:19:26Z https://support.hotdoc.com.au/hc/en-gb/articles/4417484199833-Caller-ID-setup-troubleshooting-guide 2025-02-17T04:17:52Z https://support.hotdoc.com.au/hc/en-gb/articles/4544216502681-Why-are-my-patient-files-being-updated-incorrectly 2025-06-20T04:45:14Z https://support.hotdoc.com.au/hc/en-gb/articles/4560668038809-Getting-Started-with-Flu-Vaccinations 2026-03-24T04:12:12Z https://support.hotdoc.com.au/hc/en-gb/articles/4604662567449-Will-patients-receive-an-confirmation-email-for-appointments-booked-directly-through-the-practice 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/4656681280793-How-do-I-add-appointment-limits-to-manage-my-COVID-19-or-Flu-vaccine-stock 2026-03-13T00:27:50Z https://support.hotdoc.com.au/hc/en-gb/articles/4685395388313-How-do-I-add-the-consent-form-to-COVID-19-Dose-2-and-3-Booster-appointments 2026-03-13T00:27:50Z https://support.hotdoc.com.au/hc/en-gb/articles/4692291708697-How-do-I-add-formatting-or-styling-to-the-messages-and-profile-information-that-I-create-in-the-Dashboard 2024-12-02T06:35:31Z https://support.hotdoc.com.au/hc/en-gb/articles/4694311883033-How-can-I-enable-disable-multi-factor-authentication-for-my-account 2025-11-13T02:08:33Z https://support.hotdoc.com.au/hc/en-gb/articles/4694884971673-Why-isn-t-my-one-time-code-for-multi-factor-authentication-accepted 2024-08-22T12:47:15Z https://support.hotdoc.com.au/hc/en-gb/articles/4694943058073-What-should-I-do-if-I-ve-lost-my-recovery-code-for-multi-factor-login 2024-03-20T00:37:27Z https://support.hotdoc.com.au/hc/en-gb/articles/4746169093401-Can-I-see-which-patients-did-not-receive-a-broadcast 2024-12-09T01:33:56Z https://support.hotdoc.com.au/hc/en-gb/articles/4837544655385-What-happens-to-a-HotDoc-Payment-if-the-patient-cancels-or-reschedules-their-appointment 2025-06-20T04:42:28Z https://support.hotdoc.com.au/hc/en-gb/articles/4838928439705-How-do-I-refund-a-HotDoc-Payment-for-an-appointment-to-the-patient 2025-06-20T04:42:28Z https://support.hotdoc.com.au/hc/en-gb/articles/4840450640793-How-do-I-cancel-or-collect-a-payment-if-a-patient-did-not-attend-their-appointment 2025-06-20T04:42:28Z https://support.hotdoc.com.au/hc/en-gb/articles/4901730853785-How-to-Configure-Genie-for-HotDoc 2023-09-01T01:12:29Z https://support.hotdoc.com.au/hc/en-gb/articles/4938345793561-How-do-I-edit-the-pre-and-post-appointment-information-for-vaccine-appointments 2026-03-13T00:27:50Z https://support.hotdoc.com.au/hc/en-gb/articles/5012054092057-How-do-I-reuse-a-Broadcast-message 2024-12-09T01:33:49Z https://support.hotdoc.com.au/hc/en-gb/articles/5012085983513-How-do-I-access-my-Broadcast-drafts 2024-12-09T01:33:42Z https://support.hotdoc.com.au/hc/en-gb/articles/5015003171097-How-do-I-set-up-a-Practitioner-in-HotDoc-that-works-across-multiple-locations 2024-08-22T13:02:28Z https://support.hotdoc.com.au/hc/en-gb/articles/5069430995097-How-to-cancel-reschedule-or-edit-an-appointment-in-the-HotDoc-Calendar 2024-12-09T00:57:27Z https://support.hotdoc.com.au/hc/en-gb/articles/5069755205017-How-can-I-add-an-appointment-in-the-HotDoc-Calendar 2024-12-09T00:57:13Z https://support.hotdoc.com.au/hc/en-gb/articles/5069996369945-How-to-view-a-patient-s-appointment-details-in-the-HotDoc-Calendar 2024-12-09T00:57:08Z https://support.hotdoc.com.au/hc/en-gb/articles/5070407716377-How-to-remove-or-hide-an-available-time-in-the-HotDoc-Calendar 2024-12-09T00:56:58Z https://support.hotdoc.com.au/hc/en-gb/articles/5070488434713-How-can-I-add-notes-to-a-patient-s-appointment-in-the-HotDoc-Calendar 2024-12-09T00:56:52Z https://support.hotdoc.com.au/hc/en-gb/articles/5284709366425-Why-is-our-new-practice-management-software-not-syncing-with-HotDoc 2024-08-22T12:31:58Z https://support.hotdoc.com.au/hc/en-gb/articles/5340036275609-Reminders-FAQ 2025-01-29T00:35:35Z https://support.hotdoc.com.au/hc/en-gb/articles/5446721756953-Recalls-FAQs 2026-01-20T23:52:38Z https://support.hotdoc.com.au/hc/en-gb/articles/5479837598617-Why-are-my-results-not-syncing 2026-03-23T01:26:05Z https://support.hotdoc.com.au/hc/en-gb/articles/5493010989721-How-can-I-remove-a-supporting-practitioner-from-a-tandem-appointment 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/5527861554713-How-do-I-set-my-Practice-location-to-Telehealth-only 2024-12-09T02:02:35Z https://support.hotdoc.com.au/hc/en-gb/articles/5530972176793-How-do-I-update-my-practice-from-Telehealth-only-to-In-person-consults 2024-12-09T02:02:30Z https://support.hotdoc.com.au/hc/en-gb/articles/5654547128985-How-can-I-make-a-Recall-or-Result-send-automatically 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/6148048241305-How-to-make-a-booking-on-behalf-of-a-patient-using-Call-Centre-Bookings 2026-02-25T23:53:04Z https://support.hotdoc.com.au/hc/en-gb/articles/6156001961625-Call-Centre-Bookings-FAQs 2024-08-22T12:24:26Z https://support.hotdoc.com.au/hc/en-gb/articles/6759901744665-How-to-Configure-Cliniko-for-HotDoc 2024-08-22T12:24:26Z https://support.hotdoc.com.au/hc/en-gb/articles/6946090473625-Broadcasts-FAQs 2025-07-15T01:05:37Z https://support.hotdoc.com.au/hc/en-gb/articles/7081441837977-How-do-I-set-up-HotDoc-payments-for-my-appointments 2025-06-20T04:42:28Z https://support.hotdoc.com.au/hc/en-gb/articles/7105986159897-How-do-I-link-an-upcoming-appointment-to-a-Recall 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/7145237421465-How-to-manually-request-patient-card-details-for-an-upcoming-appointment 2025-06-20T04:42:28Z https://support.hotdoc.com.au/hc/en-gb/articles/7327346536729-How-to-manage-and-edit-your-HotDoc-Basic-Profile 2024-08-22T13:05:17Z https://support.hotdoc.com.au/hc/en-gb/articles/7485138234521-How-do-I-set-up-a-practitioner-for-Telehealth-appointments-on-specific-times-or-days 2024-12-09T01:59:47Z https://support.hotdoc.com.au/hc/en-gb/articles/7496852236943-How-do-I-enable-the-MyMedicare-Inform-Promotion 2025-08-14T01:17:21Z https://support.hotdoc.com.au/hc/en-gb/articles/7496971954831-How-do-I-edit-my-Custom-Reminders-in-the-Dashboard 2025-06-20T04:37:15Z https://support.hotdoc.com.au/hc/en-gb/articles/7510863674767-How-do-I-enable-or-disable-appointment-reminders-for-a-practitioner 2025-06-20T04:37:15Z https://support.hotdoc.com.au/hc/en-gb/articles/7563206848399-How-do-I-enable-or-disable-appointment-reminders-from-sending-for-specific-appointment-types 2025-06-20T04:37:15Z https://support.hotdoc.com.au/hc/en-gb/articles/7563778959247-How-do-I-enable-or-disable-appointment-types-from-being-cancelled-via-an-appointment-reminder 2025-06-20T04:37:15Z https://support.hotdoc.com.au/hc/en-gb/articles/7564894731535-How-do-I-add-a-custom-message-to-my-appointment-reminders 2025-06-20T04:37:15Z https://support.hotdoc.com.au/hc/en-gb/articles/7565145815823-How-do-I-edit-my-appointment-reminder-settings 2025-06-20T04:37:15Z https://support.hotdoc.com.au/hc/en-gb/articles/7578422057881-HotDoc-Basic-Profiles-FAQs 2024-08-14T06:04:03Z https://support.hotdoc.com.au/hc/en-gb/articles/7811625870617-How-to-collect-a-payment-for-a-patient-s-appointment 2026-01-23T03:23:39Z https://support.hotdoc.com.au/hc/en-gb/articles/7812055556761-How-should-we-process-a-patients-Medicare-Rebate-for-appointments-paid-for-via-HotDoc 2025-06-20T04:42:28Z https://support.hotdoc.com.au/hc/en-gb/articles/7812358278937-How-do-I-cancel-a-HotDoc-Payment 2025-06-20T04:42:28Z https://support.hotdoc.com.au/hc/en-gb/articles/7905144364057-What-happens-to-a-patients-payment-details-if-I-modify-their-appointment 2025-06-20T04:42:28Z https://support.hotdoc.com.au/hc/en-gb/articles/8035525675407-How-do-we-capture-patient-consent-for-bulk-billed-appointments 2026-04-01T01:30:55Z https://support.hotdoc.com.au/hc/en-gb/articles/8038050290959-How-to-create-and-share-the-MyMedicare-Registration-form-in-HotDoc 2026-04-01T06:31:53Z https://support.hotdoc.com.au/hc/en-gb/articles/8112487878671-How-to-encourage-patients-to-register-for-MyMedicare-via-their-Medicare-Online-Account 2024-12-09T00:30:40Z https://support.hotdoc.com.au/hc/en-gb/articles/8147777406863-How-to-filter-by-Form-submissions-in-the-HotDoc-Dashboard 2024-12-09T01:26:32Z https://support.hotdoc.com.au/hc/en-gb/articles/8167177400719-HotDoc-s-NPS-Survey 2025-08-24T08:49:23Z https://support.hotdoc.com.au/hc/en-gb/articles/8281083504143-How-to-install-the-HotDoc-Sidebar-on-Practitioners-workstations 2026-02-19T05:37:38Z https://support.hotdoc.com.au/hc/en-gb/articles/8431979080719-How-to-create-edit-and-delete-Exclusive-Sessions-in-the-Availability-Calendar 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/8470408628879-How-to-configure-a-practitioner-to-accept-bookings-from-their-existing-patients-only 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/8475217759513-Practice-Software-Changes-FAQs 2023-09-08T00:34:28Z https://support.hotdoc.com.au/hc/en-gb/articles/8475719532057-Separating-Databases-FAQs 2023-01-17T03:38:05Z https://support.hotdoc.com.au/hc/en-gb/articles/8475968419353-Merging-Split-Practice-Management-Softwares-Clinical-Admin-FAQs 2024-02-19T16:21:00Z https://support.hotdoc.com.au/hc/en-gb/articles/8476124799897-Merging-Clinic-Databases-FAQs 2023-01-17T03:37:21Z https://support.hotdoc.com.au/hc/en-gb/articles/8500859998745-How-can-I-communicate-billing-changes-to-patients 2025-06-20T04:43:21Z https://support.hotdoc.com.au/hc/en-gb/articles/8513412516879-How-to-create-edit-and-delete-Custom-Appointment-Type-Sessions 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/8727795885081-How-can-I-update-our-Google-My-Business-Appointments-Provider 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/8728418741529-How-to-manage-different-fees-for-weekday-and-weekend-appointments 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/8730745011737-Why-are-todays-available-slots-not-showing-as-bookable-on-our-Bookings-Page 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/8921545688985-How-can-I-manually-send-a-form-to-patients 2024-12-09T01:26:47Z https://support.hotdoc.com.au/hc/en-gb/articles/8956328685465-Online-Bookings-FAQs 2024-12-16T02:29:35Z https://support.hotdoc.com.au/hc/en-gb/articles/8958268041871-HotDoc-s-Payroll-Tax-Advocacy-FAQs 2024-05-01T05:11:13Z https://support.hotdoc.com.au/hc/en-gb/articles/9020572563087-How-do-I-create-and-send-an-Influenza-Vaccine-Consent-Form 2026-03-13T00:27:50Z https://support.hotdoc.com.au/hc/en-gb/articles/9063439269647-How-to-display-practitioner-comments-in-a-patients-result-message-and-in-the-HotDoc-Dashboard 2025-12-12T00:22:57Z https://support.hotdoc.com.au/hc/en-gb/articles/9068700499471-How-to-configure-Praktika-for-HotDoc 2024-08-22T13:23:30Z https://support.hotdoc.com.au/hc/en-gb/articles/9109461629711-How-do-I-customise-my-flu-vaccine-appointment-availability 2026-03-13T00:27:50Z https://support.hotdoc.com.au/hc/en-gb/articles/9182086723993-HotDoc-Masterclass-FAQs 2024-12-09T01:36:51Z https://support.hotdoc.com.au/hc/en-gb/articles/9264711133721-How-to-configure-coreplus-for-HotDoc 2024-08-22T14:33:49Z https://support.hotdoc.com.au/hc/en-gb/articles/9424884455577-How-to-configure-Nookal-for-HotDoc 2024-08-22T13:05:18Z https://support.hotdoc.com.au/hc/en-gb/articles/9557690777871-Why-does-my-Sidebar-give-me-the-error-Failed-to-Authenticate-Connector 2025-06-20T04:45:14Z https://support.hotdoc.com.au/hc/en-gb/articles/9588563869071-How-can-I-access-the-Web-Sidebar 2025-06-20T04:45:14Z https://support.hotdoc.com.au/hc/en-gb/articles/9664829341455-How-to-respect-patient-opt-out-preferences-from-your-clinical-software 2025-06-20T04:37:15Z https://support.hotdoc.com.au/hc/en-gb/articles/9664983425295-Does-HotDoc-sync-recalls-for-practitioners-who-have-been-archived 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/9712847403023-How-to-upload-a-CSV-file-for-a-Broadcast 2025-07-30T05:19:52Z https://support.hotdoc.com.au/hc/en-gb/articles/9740510085775-How-do-I-send-a-broadcast-message-to-patients-to-inform-them-about-flu-vaccines 2026-03-12T23:17:13Z https://support.hotdoc.com.au/hc/en-gb/articles/9753688573583-How-do-I-set-up-pre-and-post-appointment-information-for-my-flu-and-covid-vaccine-appointments 2026-03-13T00:27:50Z https://support.hotdoc.com.au/hc/en-gb/articles/9905009247887-How-to-remove-a-patient-s-data-from-HotDoc-for-your-practice-only 2024-08-22T14:39:18Z https://support.hotdoc.com.au/hc/en-gb/articles/9905348319119-How-to-view-which-patients-have-had-their-data-removed-from-HotDoc-for-your-practice 2025-09-12T04:36:59Z https://support.hotdoc.com.au/hc/en-gb/articles/9905671150863-How-to-communicate-with-patients-who-have-had-their-personal-information-removed-from-HotDoc 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/9990366961561-How-do-I-view-my-active-practitioners 2024-08-22T14:16:54Z https://support.hotdoc.com.au/hc/en-gb/articles/9990568942617-What-determines-an-active-practitioner-for-billing 2024-08-22T13:02:28Z https://support.hotdoc.com.au/hc/en-gb/articles/9990738605209-Does-HotDoc-charge-for-every-practitioner-I-have-at-my-practice 2024-05-21T01:11:05Z https://support.hotdoc.com.au/hc/en-gb/articles/9991343523993-How-does-HotDoc-determine-if-a-practitioner-is-on-a-Doctor-rate-or-an-Allied-Health-rate 2024-08-22T12:24:26Z https://support.hotdoc.com.au/hc/en-gb/articles/9993120646041-How-do-I-edit-or-adjust-my-active-practitioner-count 2025-04-02T03:48:56Z https://support.hotdoc.com.au/hc/en-gb/articles/9993561621913-How-many-users-or-admins-can-I-have-and-do-you-charge-for-them 2024-08-22T14:39:18Z https://support.hotdoc.com.au/hc/en-gb/articles/9996624639257-How-does-activating-a-practitioner-mid-month-affect-my-bill 2023-02-01T03:06:47Z https://support.hotdoc.com.au/hc/en-gb/articles/10028532306831-How-to-configure-Core-Practice-for-HotDoc 2024-11-26T03:38:10Z https://support.hotdoc.com.au/hc/en-gb/articles/10086960650511-How-do-I-include-emails-in-my-recall-sequence 2026-03-31T23:58:04Z https://support.hotdoc.com.au/hc/en-gb/articles/10185149785999-How-can-I-see-who-at-my-practice-manually-actioned-a-recall 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/10185527888271-How-can-I-see-why-a-recall-could-not-send-via-SMS-Push-Notification-or-Email 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/10221477598607-Dental4Windows-Patient-Discovery-Program-FAQ-s 2024-11-26T03:38:09Z https://support.hotdoc.com.au/hc/en-gb/articles/10280687055887-Why-didn-t-an-invoice-automatically-receipt-that-has-been-successfully-paid-in-HotDoc 2025-06-20T04:42:28Z https://support.hotdoc.com.au/hc/en-gb/articles/10330654969369-Why-is-my-practitioner-not-showing-on-the-Active-Practitioner-table 2024-02-09T03:52:34Z https://support.hotdoc.com.au/hc/en-gb/articles/10444656339865-How-do-I-upgrade-from-a-HotDoc-Basic-Profile-to-a-HotDoc-Profile-with-Bookings 2024-08-22T14:33:49Z https://support.hotdoc.com.au/hc/en-gb/articles/10464332648207-Using-HotDoc-s-Payment-Pre-Authorisation-Feature 2026-03-12T00:07:20Z https://support.hotdoc.com.au/hc/en-gb/articles/10612789340303-HotDoc-Payments-Pre-authorisation-Minimum-Connection-Requirements 2025-06-20T04:42:28Z https://support.hotdoc.com.au/hc/en-gb/articles/10642226972697-How-do-I-prevent-a-practitioner-from-being-charged-twice 2025-02-17T04:10:10Z https://support.hotdoc.com.au/hc/en-gb/articles/10666167234585-Can-I-send-Recalls-and-Results-on-public-holidays 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/10667243847065-Will-I-be-charged-the-minimum-monthly-fee-for-all-practices-if-we-share-a-database 2024-05-26T23:00:00Z https://support.hotdoc.com.au/hc/en-gb/articles/10667789980313-Will-I-be-charged-the-minimum-monthly-fee-for-all-practices-if-we-are-using-separate-databases 2024-05-26T23:00:00Z https://support.hotdoc.com.au/hc/en-gb/articles/10870554296975-MyMedicare-FAQs 2025-10-14T23:18:07Z https://support.hotdoc.com.au/hc/en-gb/articles/11058943347471-How-to-update-the-HotDoc-Connector-with-ThreatLocker-Installed 2025-06-20T04:45:14Z https://support.hotdoc.com.au/hc/en-gb/articles/11089285129743-How-to-use-the-Areas-of-Interest-field-in-the-Practitioner-Profile 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/11232556851215-HotDoc-Broadcast-MyMedicare-Registration-Status-Minimum-Connection-Requirements 2024-12-09T01:33:28Z https://support.hotdoc.com.au/hc/en-gb/articles/11305388414607-How-to-edit-a-Recall-Letter-Template 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/11331291547801-How-do-I-update-my-Moderna-Booster-appointment-type-for-the-bivalent-vaccine 2026-03-13T00:27:50Z https://support.hotdoc.com.au/hc/en-gb/articles/11453019200911-How-can-I-turn-a-practitioner-on-off-for-Payments 2025-06-24T00:33:13Z https://support.hotdoc.com.au/hc/en-gb/articles/11472311390607-How-can-I-enable-On-the-day-appointments-to-appear-online-for-booking 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/11484796135439-How-do-I-download-a-CSV-file-of-my-Inform-Activations 2025-06-20T01:26:18Z https://support.hotdoc.com.au/hc/en-gb/articles/11492962037391-How-to-download-a-CSV-file-of-Form-submissions 2025-06-20T01:26:18Z https://support.hotdoc.com.au/hc/en-gb/articles/11709054455193-My-services-aren-t-syncing-to-HotDoc-as-they-appear-in-Nookal-How-do-I-fix-this 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/11832393294873-How-do-I-filter-my-Recalls-or-Results-for-a-specific-Practice 2025-06-20T04:39:21Z https://support.hotdoc.com.au/hc/en-gb/articles/11941110337177-How-do-I-know-which-practitioners-have-been-billed-in-my-invoice 2025-10-16T03:58:08Z https://support.hotdoc.com.au/hc/en-gb/articles/12066625083151-How-to-create-a-Tandem-Appointment-for-my-Flu-Appointment-Types 2026-03-13T00:27:50Z 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https://support.hotdoc.com.au/hc/en-gb/articles/12396466442649-How-do-I-reconcile-my-payments-to-my-invoices-if-I-pass-on-the-processing-fee-to-patients 2025-06-20T04:42:28Z https://support.hotdoc.com.au/hc/en-gb/articles/12458457118607-How-do-I-turn-on-off-the-Book-online-button-on-my-Google-My-Business-profile 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/12591870224153-How-to-perform-a-Kiosk-OS-Manual-Update 2024-12-09T01:55:30Z https://support.hotdoc.com.au/hc/en-gb/articles/12732393642383-How-to-enable-Debt-Prevention-automatic-invoice-collection-of-overdue-payments 2025-06-20T04:42:28Z https://support.hotdoc.com.au/hc/en-gb/articles/12743322764697-How-do-I-disable-the-Place-in-Queue-feature 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/12777471109401-Getting-Started-with-the-Local-GP-Access-Integrated-Booking-Program 2025-11-28T03:03:33Z https://support.hotdoc.com.au/hc/en-gb/articles/12782711901081-How-to-book-a-patient-appointment-using-the-North-Coast-Health-Connect-Triage-Program 2026-02-26T03:09:34Z https://support.hotdoc.com.au/hc/en-gb/articles/12842687939865-How-to-use-the-Availability-Calendar 2026-01-30T00:43:04Z https://support.hotdoc.com.au/hc/en-gb/articles/13066622758425-Why-is-my-practitioner-not-showing-in-the-availability-calendar 2025-06-20T04:41:38Z https://support.hotdoc.com.au/hc/en-gb/articles/13095960365071-Dialler-FAQs 2026-01-20T04:55:49Z https://support.hotdoc.com.au/hc/en-gb/articles/13318238940441-How-to-add-an-alert-message-to-your-Bookings-Profile 2024-08-22T14:39:18Z https://support.hotdoc.com.au/hc/en-gb/articles/13351508893583-Routine-Requests-FAQs 2025-09-24T00:43:24Z https://support.hotdoc.com.au/hc/en-gb/articles/13351600709647-What-is-HotDoc-Routine-Requests 2025-09-18T23:58:44Z https://support.hotdoc.com.au/hc/en-gb/articles/13351681061647-Getting-Started-with-Routine-Requests 2026-03-11T05:48:20Z https://support.hotdoc.com.au/hc/en-gb/articles/13351851073807-HotDoc-Routine-Requests-The-Patient-Journey 2026-02-18T22:28:30Z https://support.hotdoc.com.au/hc/en-gb/articles/13351884877711-How-to-manage-failed-Repeat-Requests-payments 2025-09-19T00:15:12Z https://support.hotdoc.com.au/hc/en-gb/articles/13351894213775-How-to-refund-a-patient-s-Routine-Request 2025-09-19T00:11:12Z https://support.hotdoc.com.au/hc/en-gb/articles/13351920060047-How-to-view-Routine-Requests-in-the-HotDoc-Dashboard 2025-12-03T23:11:48Z https://support.hotdoc.com.au/hc/en-gb/articles/13351930646159-How-to-manage-Repeat-Requests-Promotion-Settings-and-Notifications 2026-03-11T05:45:40Z https://support.hotdoc.com.au/hc/en-gb/articles/13351974282639-How-do-I-disable-Routine-Requests-temporarily 2025-09-19T00:14:45Z https://support.hotdoc.com.au/hc/en-gb/articles/13352007312143-How-to-enable-automatic-invoicing-for-Routine-Requests 2026-01-23T04:46:10Z https://support.hotdoc.com.au/hc/en-gb/articles/13352064285071-How-to-set-up-practitioner-accounts-to-use-Routine-Requests 2025-12-03T23:36:02Z https://support.hotdoc.com.au/hc/en-gb/articles/13352078822543-How-to-set-up-or-edit-your-Routine-Requests-settings-in-the-Dashboard 2025-09-18T23:56:13Z https://support.hotdoc.com.au/hc/en-gb/articles/13352081441423-How-to-copy-a-patient-s-Routine-Request-details-in-the-Sidebar 2025-09-19T00:03:18Z https://support.hotdoc.com.au/hc/en-gb/articles/13352153698575-How-do-I-reassign-a-Routine-Request-to-another-practitioner 2025-09-19T06:52:25Z https://support.hotdoc.com.au/hc/en-gb/articles/13352203128079-How-do-practitioners-action-Routine-Requests-in-the-HotDoc-Sidebar 2025-09-28T23:48:21Z https://support.hotdoc.com.au/hc/en-gb/articles/13352268030607-How-do-I-set-up-or-edit-Routine-Request-types 2025-09-19T00:16:03Z https://support.hotdoc.com.au/hc/en-gb/articles/13352277181327-How-do-I-set-up-terms-and-conditions-for-Routine-Requests 2025-09-19T00:05:17Z https://support.hotdoc.com.au/hc/en-gb/articles/13352296579343-Why-is-Automatic-Invoicing-for-Routine-Requests-not-available-for-one-or-more-of-my-Practitioners 2025-09-19T00:16:48Z https://support.hotdoc.com.au/hc/en-gb/articles/13352357427855-How-are-Routine-Requests-response-times-calculated-on-our-practice-s-booking-page 2025-09-18T23:49:03Z https://support.hotdoc.com.au/hc/en-gb/articles/13352361407759-How-to-set-up-a-Payment-Provider-to-start-using-HotDoc-Payments-and-Routine-Requests 2025-10-31T00:06:44Z https://support.hotdoc.com.au/hc/en-gb/articles/13352377457423-I-want-to-set-up-Automatic-Invoicing-for-Routine-Requests-why-can-t-I-see-the-setting-in-my-dashboard 2025-09-19T00:17:16Z https://support.hotdoc.com.au/hc/en-gb/articles/13353053176207-How-to-view-Practitioner-Reporting-in-the-HotDoc-Sidebar 2025-09-19T01:56:05Z https://support.hotdoc.com.au/hc/en-gb/articles/13353219205135-How-can-I-turn-on-off-email-notifications 2026-03-10T00:50:58Z 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