Payments Troubleshooting and Advice
- HotDoc Payments Pre-authorisation Minimum Connection Requirements
- Why didn't an invoice automatically receipt that has been successfully paid in HotDoc?
- How do I cancel a request for payment without cancelling the appointment?
- Why was a patient exempt from being sent an automatic payment request for their online or practice booked appointment?
- How should we process a patients Medicare Rebate for appointments paid for via HotDoc?
- Why wasn't an invoice synced to the Dashboard?