Appointment Reminders Troubleshooting and Advice
Troubleshooting tips for HotDoc Reminders
- How to respect patient opt out preferences from your clinical software
- How do I edit my Custom Reminders in the Dashboard?
- Why did a patient receive the wrong reminder when they were booked with the nurse and the practitioner?
- How do appointment reminders write back in my appointment book?
- Why is a patient unable to cancel their appointment?
- Why didn't the patient receive a Push Notification?
- Why didn't a patient receive their appointment reminder?
- What do patients see when they cancel via SMS appointment reminder?