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  4. Using Recalls (Clinical Reminders) & Results

Using Recalls (Clinical Reminders) & Results

How to guides on using the HotDoc Recalls product (also known as Clinical Reminders) and HotDoc Results

  • How do I action my Recalls/Clinical Reminders? (Action checklist)
  • How can I make a Recall sequence send automatically?
  • Results Training Video
  • How to add or edit Automated Recalls
  • How to add, edit, delete or manage Recalls in the HotDoc Calendar
  • How do I action my Results? (Action checklist)
  • How to set up Correspondence or Documents Sync
  • What is HotDoc Results?
  • What is HotDoc Recalls?
  • How does HotDoc sync results?
  • How do Results Templates and Sequences work?
  • How to add, edit and remove Recall Templates
  • What is a Sequence?
  • What does the patient see when they receive a Recalls notification?
  • How do I batch action multiple Recalls?
  • How to pause your Recall Templates
  • How to use the Recalls 'To Call' Stage
  • How to assign a reason to a Template Group
  • Pause on Booking for HotDoc Recalls
  • How to link your recalls to Practitioners in HotDoc
  • Where are Recall notes entered in the patient's file?
  • How can I filter my Recalls Activity?
  • How to search for a Recall
  • How do I restart a recall sequence?
  • How to assist patients with recall communication queries
  • How do I leave a comment and mark a Recall as done?
  • Cervical Screening Changes
  • How do I pause a recall from sending when a patient makes a booking?
  • What if a patient has an invalid mobile phone number?
  • Can I change the days/times that recalls send to patients?
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