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Online Bookings Troubleshooting and Advice

Articles to help if you're experiencing an issue with Online Bookings

  • How can I remove a supporting practitioner from a tandem appointment?
  • Will patients receive an confirmation email for appointments booked directly through the practice?
  • How can I recall patients back for a third dose or booster appointment?
  • How do I check my COVID-19 Vaccinations are setup correctly?
  • Why did this patient come in for an appointment when they are not in the book?
  • How can I prevent new patients from calling the practice?
  • How do I increase or decrease my practitioner subscription?
  • How do I add a message to appear when my appointment types are selected?
  • Why can't I link a Practitioner in the Dashboard?
  • How do I check that my practitioners sessions are set up correctly?
  • Why is the practitioner "Not available" on my bookings page? 
  • How do I integrate if I have updated to Zedmed v31 and above?
  • How do I manage online bookings while offline?
  • How can I print my Bookings?
  • Does HotDoc have any appointment restrictions for patients?
  • Do appointments booked by reception show in the HotDoc App?
  • How do I remove a practitioner from my online bookings page?
  • How can I stop 'new patient' bookings?
  • How do I disable online bookings for an appointment type?
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© 2022 HotDoc Online Pty Ltd

Terms of Service | Privacy Policy