Online Bookings Troubleshooting and Advice
Articles to help if you're experiencing an issue with Online Bookings
- Why are Online Bookings and Recall notes not showing as created by HotDoc in my book?
- Why is my practitioner not showing in the availability calendar?
- My services aren't syncing to HotDoc as they appear in Nookal. How do I fix this?
- Why are todays available slots not showing as bookable on our Bookings Page?
- How can I update our Google My Business “Appointments” Provider?
- How can I remove a supporting practitioner from a tandem appointment?
- Will patients receive an confirmation email for appointments booked directly through the practice?
- How can I recall patients back for a third dose or booster appointment?
- How do I check my COVID-19 Vaccinations are setup correctly?
- Why did this patient come in for an appointment when they are not in the book?
- How can I prevent new patients from calling the practice?
- How do I add a message to appear when a patient selects an appointment type?
- Why can't I link a Practitioner in the Dashboard?
- How do I check that my practitioners sessions are set up correctly?
- Why is the practitioner "Not available" on my bookings page?
- How do I integrate HotDoc if I have updated to Zedmed v31 and above?
- How do I manage online bookings while offline?
- How can I print my Bookings?
- Does HotDoc have any appointment restrictions for patients?
- Do appointments booked by reception show in the HotDoc App?
- How do I remove a practitioner from my online bookings page?
- How can I stop 'new patient' bookings?
- How do I disable online bookings for an appointment type?