I'm a patient
What is Recalls?
Recalls Dashboard Tutorial
Clinical Reminders - Getting Started
What does the patient see when they receive a Clinical Reminders message?
Setting up Clinical Reminders
Video - How to Create and Activate templates for New Clinical Reminder types
Results - Getting Started
Results - FAQs
What is HotDoc Results?
How does HotDoc sync results?
How do Templates and Sequences work?
What does the Patient see when they receive a Results message?
Recalls - The Patient Journey
What if a patient doesn’t have a mobile phone?
Can a patient call the practice via the Recall message?
Can a patient opt-out of SMS notifications?
Can patients book online via the Recall message?
What is a Sequence?
Do you update 'contact attempts'?
How to check recalls for upcoming appointment details
How to filter in Recalls
How to find previously generated letters
How to search for a Recall
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Clinical Reminders - Daily Checks and Actions
Clinical Reminders - Batch Actions
Video - What to do in the 'To Action' Screen
Video - The 'To Post' Page
Video - Track the Status of your recalls
Video - Modifying Active Template
Clinical Reminders – Maintenance Checks and Actions
Reception and Recalls
Video: Recalls Overview (90 Sec)
Recalls - Tips for Reception
Recalls Templates and Sequences
Pausing a template when a patient makes a booking
Creating a new Clinical Reminders Template
How to restart a Recall
How to assign a reason to a Template Group
Updates and Features
Pause on Booking for HotDoc Recalls
Linking your recalls to doctors in HotDoc
Cervical Screening Changes