If you manage your upcoming appointments using the HotDoc Appointment Calendar, you may wish to see if a patient has confirmed their appointment using a Reminder.
The Appointment Calendar allows you to see at a glance, any patient who is yet to confirm their upcoming appointment.
This allows you to contact any patients who are yet to confirm, reschedule and fill last minutes spaces with your cancellation list.
Reminder Statuses in the Appointment Calendar
When a Reminder has been sent for an appointment, you will see a small reminder icon appear on the appointment and further information if you hover over the appointment:
- When a Reminder Link will not be sent for a valid reason (e.g. an earlier reminder was already sent to the patient) then you will see a grey icon:
- When a Reminder Link has been sent or viewed, but not yet confirmed, you will see an orange reminder icon and when hovering over the booking, you will see Reminder Sent or Reminder viewed:
- When a Reminder has been confirmed, you will see a green reminder icon and when hovering over the booking, you will see Reminder Confirmed:
- If a patient cancels, the appointment will be removed from the book