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  4. Using HotDoc Vaccinations

  1. HotDoc Support
  2. Browse By Feature
  3. Vaccinations
  4. Using HotDoc Vaccinations
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How does the vaccine stock management feature work?

Last updated 30 March 2022 05:40   ∙   ~ minute read

Our stock management feature allows you to input the amount of appointments you would like to make available online based on the amount of stock you have at your clinic.

Once a vaccine appointment is booked through HotDoc or through your clinic reception, we will then adjust the amount of vaccine appointments that can be booked online accordingly.

 

   In this article

  • How does vaccine stock management work?
  • Vaccine stock management features overview
  • Helpful vaccine management resources
    • How to add appointment stock limits 
    • How to remove appointment limits 
    • Troubleshooting articles 

 

How does vaccine stock management work?

  • Once you have completed the vaccines onboarding flow, the stock management page will appear in your Dashboard under Vaccinations > COVID-19 or Flu. 

Screen_Shot_2021-08-11_at_12.06.27_pm.png

  • We will show the appointment types in your practice management software that you selected in the self onboarding set up on the stock management page:  

 

Screen_Shot_2021-04-28_at_3.36.10_pm.png

 

Eg: COVID-19 Vaccine set up 

flu_vac_linking.png

EG: Flu Vaccine set up 

  • Set appointment limits based on the amount of available stock at your clinic. 

  • Once a vaccine appointment is booked online or directly through reception at your clinic, we will deduct the amount of available appointments. 

  • Once all the available appointments have been booked, we will disable vaccine appointment types from being booked online (optional).

  • If you do not set an appointment limit, but enable your vaccine appointment types for online bookings, we will still show availability online regardless. 

It is crucial that you correctly link the vaccine appointment type created in your patient management software to the right HotDoc vaccine appointment type in your Dashboard during initial setup. This is how we will accurately display available appointments online against the stock at your clinic. 

Important:

 

Vaccine stock management features overview

Below explains each of the features as seen on the vaccine stock management page for both COVID-19 Vaccines and Flu Vaccines. 

  • Once completed the self onboarding setup, in the Dashboard go to Vaccinations > COVID-19 or Flu to see the following stock management page:

stock_page_including_moderna.png

Click to enlarge image

 

Important to note:

  • If an incorrect appointment type is appearing in the stock management page, eg. Standard appointment, see How to remove vaccine features from an appointment type below for how to correct this. 

  • Toggle the on/off button next to the appropriate appointment type to enable or disable online bookings. 

    • Please note: If the vaccine appointment type in your clinical software is linked to more than one HotDoc appointment type, you will see a warning that this will turn on/off online appointments for all the appointment type linked:
turn_on_multiple_appt_types.png turn_off_multiple_appt_types.png

 

Helpful vaccine management resources

How to add appointment stock limits 

  • How do I add appointment limits to manage my COVID-19 or Flu vaccine stock?

How to remove appointment limits 

  • How do I remove existing stock limits for COVID-19 Vaccines?

Troubleshooting articles 

  • How do I check my COVID-19 Vaccinations are setup correctly?
  • Why are patients receiving a vaccine consent form or reminder for a non-vaccine appointment?

  

 

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  • What are the COVID-19 Vaccine Screening Eligibility questions?
  • COVID-19 Vaccine FAQs
  • What communications do patients receive for a Flu or COVID-19 vaccine appointment?
  • Multiple Bookings in one Appointment Slot
  • COVID-19 Vaccine - The Patient Journey

Related articles

  • What are the COVID-19 Vaccine Screening Eligibility questions?
  • COVID-19 Vaccine FAQs
  • What communications do patients receive for a Flu or COVID-19 vaccine appointment?
  • Multiple Bookings in one Appointment Slot
  • COVID-19 Vaccine - The Patient Journey
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