Best Practice - Medical Director (Pracsoft) - Zedmed
Question
I want to temporarily disable the option for patients to request repeat prescriptions or referrals on our booking page (e.g. the clinic will be closed due to a holiday period).
Solution
There is two ways to temporarily disable the option for patients to request repeat prescriptions or referrals on our booking page.
In this article |
How do I disable requests practice wide?
-
Log in to your HotDoc Dashboard and select Quick Consults > Settings.
-
Scroll down to the section titled Temporarily disable Quick Consults. Select the date range you'd like to disable requests for:
-
Lastly, click the Update Details button to save. Requests will automatically re-enable, after the period you've selected.
How do I disable requests per individual practitioner?
-
Log in to your HotDoc Dashboard and select Quick Consults > Practitioner Setup.
-
Find the practitioner you wish to disable and click on the pencil icon under the services column
-
Deselect the checkboxes next to the services and click save to ensure your changes take effect.
Please note: When your practitioners want to start receiving requests again, select all checkboxes to re-enable them.