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  1. HotDoc Support
  2. Browse By Feature
  3. HotDoc Dashboard and Sidebar
  4. Using the HotDoc Dashboard

  1. HotDoc Support
  2. Browse By Feature
  3. HotDoc Dashboard and Sidebar
  4. Using the HotDoc Dashboard
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Why is my Dashboard not loading as expected?

Last updated 05 April 2022 05:40   ∙   ~ minute read

Question

Why is my HotDoc Dashboard not behaving as expected:

  • White or blank browser
  • Changes are not saving
  • Encountering a HotDoc error page
  • Buttons not working when clicked or selected

Solution

To fix this issue:

  1. Refresh your browser. 

  2. Use an updated version of a major browser to view the HotDoc Dashboard. Google Chrome and Firefox are great options.

  3. Log into your Dashboard from a different internet browser such as Google Chrome if you are using Firefox, and vice versa. 

  4. Visit this link to download the latest version of the browser of your choice:
    Update my Browser

    The minimum system version required to run HotDoc may change as we release new features. Keeping your browser updated to the latest version should prevent any major issues from occurring within the Dashboard. 
    ⓘ
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