If your clinic has upgraded to Best Practice Jade or Saffron, there is a new setting that needs to be enabled for HotDoc to continue to integrate. It is important to perform the steps below so that HotDoc can continue to talk to Best Practice and place appointments in the book, write back notes and perform other features.
To action this, please follow these steps:
- Open BP Premier and navigate to Setup > Configuration:
- Select Database:
- Click the Setup third-party integrations button. The Setup third party integrations window will appear:
- Check the box next to 'HotDoc'. (Please note: If this is not listed, a previous BP update may not have properly installed. In this case you will need to contact BP Support for further assistance.)
- Click Save.