If your clinic has upgraded to Best Practice Jade, there is a new setting that needs to be enabled for HotDoc to continue to integrate without issue.
To action this, please follow these steps:
- Open BP Premier.
- Navigate to Setup > Configuration > Database.
- Click the Setup third-party integrations button. The Setup third party integrations window will appear:
- Check the box next to 'HotDoc'. (Please note: If this is not listed, a previous BP update may not have properly installed. In this case you will need to contact BP Support for further assistance.)
- Click Save.